Townsville City Council is seeking an IT Service Desk professional to provide end-to-end incident and service request management. You will troubleshoot complex issues, mentor users, and support ITIL‑driven service delivery in a large municipal environment.
Role requires solid customer service skills, security awareness and the ability to work with diverse stakeholders. A 9‑day fortnight with 36.25 hours per week is offered along with comprehensive leave provisions and superannuation.
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📌 IT Service Desk Specialist (Townsville)
🏢 Townsville City Council
📍 Townsville
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