This role is responsible for managing a caseload of older people receiving services under the Support at Home Program, coordinating their care and services, monitoring changing needs, and ensuring each care recipient receives safe, appropriate and person-centred support. The successful applicant will combine their clinical knowledge with strong care coordination and relationship-management skills to support care recipients to remain secure, independent and connected within their own homes.

Key responsibilities

Manage an allocated caseload of Support at Home care recipients

Develop, review and maintain individualised care and support plans

Complete regular client reviews and identify changes in care needs, risks or circumstances

Coordinate services with care recipients, families, support workers, allied health professionals and external service providers

Undertake nursing-related assessments and monitoring within scope of practice

Coordinate referrals for nursing, allied health, Assistive Technology and Home Modifications (AT-HM), and other approved supports where required

Maintain accurate and timely case notes, assessments, care plans and supporting documentation

Follow up incidents, clinical concerns, hospital admissions and changes in a care recipient's health or circumstances

Communicate effectively with families, representatives, suppliers and other healthcare professionals

Participate in case conferences and multidisciplinary care planning

Escalate clinical risks and safeguarding concerns appropriately

About the role

This role is responsible for managing a caseload of older people receiving services under the Support at Home Program, coordinating their care and services, monitoring changing needs,



and ensuring each care recipient receives safe, appropriate and person-centred support. The successful applicant will combine their clinical knowledge with strong care coordination and relationship-management skills to support care recipients to remain safe, independent and connected within their own homes.

Key responsibilities

- Manage an allocated caseload of Support at Home care recipients
- Develop, review and maintain individualised care and support plans
- Complete regular client reviews and identify changes in care needs, risks or circumstances
- Coordinate services with care recipients, families, support workers, allied health professionals and external service providers
- Undertake nursing-related assessments and monitoring within scope of practice
- Coordinate referrals for nursing, allied health, Assistive Technology and Home Modifications (AT-HM), and other approved supports where required
- Maintain accurate and timely case notes, assessments, care plans and supporting documentation
- Follow up incidents, clinical concerns, hospital admissions and changes in a care recipient's health or circumstances
- Communicate effectively with families, representatives, suppliers and other healthcare professionals
- Participate in case conferences and multidisciplinary care planning
- Escalate clinical risks and safeguarding concerns appropriately

What We Offer

- A varied role combining nursing knowledge with care coordination.
- Opportunity to develop strong ongoing relationships with care recipients.
- Supportive team and management environment.
- Ongoing professional development.
- Competitive remuneration based on experience and qualifications.
- Flexible working arrangements where appropriate.

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📌 Enrolled Endorsed Nurse (Melbourne)
🏢 Care Made Easy
📍 Melbourne