Trustpilot is seeking a Customer Success Manager in Melbourne to own a portfolio of customers, guiding onboarding, adoption and advocacy to deliver measurable value. You will thrive as a trusted advisor and work cross-functionally to reduce churn and drive product adoption.
You will combine robust English with Mandarin language skills and enjoy a role that blends customer success with strategic insights, data-driven health metrics, and collaboration with Account Managers, Product, and Marketing.