Internal Sales Manager - Windows and Doors

My client is an established manufacturer and supplier within the building products industry, providing creative solutions to the residential, commercial and construction markets.

The business has built a strong reputation for quality products, technical knowledge and customer service, with its products used across a range of building and architectural applications.

With manufacturing based in Melbourne and a growing customer base across Australia, the business is looking for an experienced Internal Sales Manager to lead its customer-facing sales team.

Role Description

This is a hands-on Internal Sales Manager position responsible for leading a team of three and overseeing the day-to-day internal sales function.

The role will manage incoming and outgoing customer enquiries, quoting and estimating activity, customer relationships and the overall performance of the internal sales team.

Working closely with customers and internal departments, the successful candidate will ensure enquiries are handled efficiently, quotes are followed up and customers receive a high level of service from initial enquiry through to order.

The role will suit someone who enjoys being involved in the detail, can lead a young and energetic team, and is comfortable taking ownership of the sales office.

Key Responsibilities

- Lead, coach and support a team of three internal sales staff
- Manage incoming and outgoing customer calls and enquiries
- Oversee quoting,



estimating and sales administration
- Maintain strong relationships with customers and key accounts
- Assist the team with technical product and application enquiries
- Monitor enquiries, quotes, follow-ups and conversion opportunities
- Work closely with production and other internal departments
- Identify opportunities to improve sales processes and customer service
- Lead by example and remain actively involved in day-to-day sales activity
- Maintain a positive, accountable and high-performing team environment

Role Requirements

- Previous experience in internal sales, sales coordination or customer-facing sales
- Experience leading, supervising or mentoring a small sales team
- Strong communication and customer relationship skills
- Confidence managing quoting, estimating and sales enquiries
- Strong organisational skills and attention to detail
- A commercially minded approach with a focus on customer service
- The ability to manage multiple priorities in a busy environment
- Strong computer and CRM/system skills
- Experience within building products, construction, manufacturing or a related industry will be highly regarded
- Most importantly, the successful candidate will have a robust work ethic, positive attitude and the ability to build robust relationships across a young and multicultural office environment.

Salary and Benefits

Base $90k - $110k + Super + Bonus

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📌 Internal Sales Manager - Windows and Doors (Melbourne)
🏢 Salexo Consulting
📍 Melbourne