Healthdirect Australia seeks a Knowledge Management Analyst to develop, maintain and improve the My Aged Care Knowledge Management System (KMS). Based in Sydney, you will translate complex policy and operational requirements into explicit, practical content used daily by contact centre staff, Healthdirect teams and the Department of Health.
You will collaborate with stakeholders to create end-user instructions, manage content lifecycle, and ensure accurate reporting on KMS activity.
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📌 Knowledge Management Analyst — Aged Care (Contract) (Sydney)
🏢 Healthdirect Australia
📍 Sydney
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