Experienced Disability Support Worker - Complex Supports

Angels on Duty is seeking experienced Disability Support Workers to support participants with a range of complex physical, intellectual, behavioural, communication and psychosocial support needs across Ipswich, Walloon, South Brisbane Suburbs, Logan and surrounding areas.

Our participants require highly individualised support, including 24/7 care, community access, behavioural support, personal care and assistance with complex daily living needs.

Successful applicants will be confident working both independently and as part of a multidisciplinary team while maintaining a strong focus on participant safety, dignity, choice and quality of life.

About the Role

Angels on Duty is seeking experienced Disability Support Workers to support participants with a range of complex physical, intellectual, behavioural, communication and psychosocial support needs across Ipswich, Walloon, South Brisbane Suburbs, Logan and surrounding areas.

Our participants require highly individualised support, including 24/7 care, community access, behavioural support, personal care and assistance with complex daily living needs.

Experience Required

Applicants should have demonstrated experience supporting adults with one or more of the following:

- Intellectual disabilities and cognitive impairments
- Non-verbal or limited verbal communication
- Complex behavioural support needs
- Behaviours of concern and behaviour escalation
- Sensory processing difficulties and environmental triggers
- Mental health and psychosocial disabilities
- High-intensity support needs
- Complex personal care requirements
- Participants requiring continuous supervision and active support

Clinical and Complex Care Experience (Highly Desirable)

Experience supporting participants with:

- PEG feeding




- Medication administration
- Bowel care and continence management
- Stoma care
- Catheter care
- Hoisting and manual handling
- Epilepsy and seizure management
- Dysphagia and mealtime management plans
- Positive Behaviour Support Plans (PBSPs)
- Restrictive practice frameworks

Role Expectations

- Provide safe, structured, and person-centred support both within the home and community environments.
- Support participants requiring 24/7 supervision and assistance with daily living activities.
- Facilitate meaningful community access while promoting independence, inclusion, and social engagement.
- Implement Positive Behaviour Support strategies and de-escalation techniques during challenging situations.
- Interpret non-verbal communication, behavioural cues, and sensory triggers to support participant needs effectively.
- Conduct dynamic risk assessments and make sound decisions within changing environments.
- Maintain continuous supervision where required due to the participant's vulnerability and inability to seek assistance independently.
- Support emotional regulation, routines, motivation, and skill development.
- Follow support plans, Behaviour Support Plans, risk assessments, and safeguarding requirements at all times.
- Complete detailed progress notes, behavioural observations, incident reports, and communication records.

Independent Community Support Skills





Successful applicants will demonstrate experience working independently in community settings, including:

- Decision-making without direct supervision
- Rapid risk assessment and problem-solving
- Behaviour de-escalation and crisis response
- Managing behaviour escalation in public settings
- Identifying and responding to sensory triggers
- Safe withdrawal from environments when required
- Maintaining participant safety whilst promoting community participation

Professional Judgement & Accountability

We are looking for workers who can confidently:

- Adjust activities and support strategies based on participant presentation and behaviours
- Recognise when a situation or environment is becoming unsafe
- Leave unsafe environments immediately when required to protect the participant and others
- Communicate effectively with families, coordinators, allied health professionals and management
- Follow Behaviour Support Plans and risk management strategies precisely
- Maintain qualified boundaries and duty of care at all times
- Exercise sound judgement whilst working independently

What We Are Looking For

The ideal candidate will be:

- Patient, resilient and adaptable
- Highly observant and proactive
- Calm under pressure
- Experienced supporting participants with complex and multiple disabilities
- Confident working independently within the community
- Committed to delivering high-quality, person-centred support
- Passionate about improving participant outcomes and quality of life

This role is best suited to experienced support workers who have a strong understanding of complex disabilities, behaviour support, community access, and high-intensity support needs, and who are confident providing consistent, safe and responsive support across a variety of environments.

#J-18808-Ljbffr

📌 Experienced Disability Support Worker - Complex Supports (City of Ipswich)
🏢 Angels on Duty
📍 City of Ipswich