Return-It, a wholly owned subsidiary of Re.Group, is seeking a Customer Service Officer in Oakleigh, Victoria. You will respond to inquiries via phone, email, and chat, resolve issues, and document interactions in our CRM.
This role operates on a 38-hour week with a rotating roster from Monday to Sunday, including one in three weekends. You will work closely with the team to ensure a positive customer experience, collaborating with billing, product and support teams to address concerns and