About the role

This is a phone sales and appointment setting role across Solar Union's full range of energy solutions: solar, batteries, EV charging and heat pumps. You'll contact warm leads, cold leads and existing database contacts to understand their energy needs, book appointments and close sales over the phone where appropriate. When you're not working through leads, you'll prospect for new business by cold calling homeowners and businesses. You'll explain how our products work and the savings and rebates available, keep accurate records in the CRM, help with quotes, follow-ups and install scheduling, and support our social media presence.

This is what we need right now, but it's also a genuine opportunity to grow. As the business expands, there's a clear pathway into a dedicated Sales Consultant role for the right person.

Key responsibilities

- Call warm and cold leads and existing database contacts to qualify their needs, interest and timeframe: property type, energy bills, current hot water and energy setup, household or business size
- Prospect for new opportunities by cold calling homeowners and businesses
- Book appointments and close solar, battery, EV charging and heat pump sales over the phone where the fit is right
- Hand over booked appointments with clear, complete notes so every appointment is set up to succeed
- Explain how our products work and the savings and rebates available, in plain English
- Identify upsell and cross-sell opportunities, such as adding a battery to an existing solar system




- Follow up your own leads and quotes until there's a transparent outcome
- Keep the CRM (Zoho) up to date with accurate notes after every call
- Help with quotes, follow-ups and install scheduling
- Assist with social media, including posting content, sharing completed installs and customer reviews, and responding to comments and enquiries
- General office admin as the business grows

About you

- Experience in phone sales, appointment setting, customer service, call centre or sales administration
- Comfortable making cold calls and handling "no" without losing momentum
- Strong communication and relationship-building skills
- A confident, friendly and genuine phone manner
- Comfortable working towards targets
- Good computer skills and able to learn a CRM quickly
- Organised, reliable and good with follow-up
- Able to work full-time, Monday to Friday, from our Parkinson office
- Full working rights in Australia
- Knowledge of solar, batteries, EV charging, heat pumps or the energy industry (nice-to-have)
- Experience with Zoho or another CRM (nice-to-have)
- Experience with social media platforms and tools like Canva (nice-to-have)
- Previous experience in B2B or commercial sales (nice-to-have)
- Previous experience selling over the phone and closing sales (nice-to-have)

If you enjoy talking to people, building relationships and want to grow your career in the renewable energy industry, we'd love to hear from you.

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📌 Sales & Admin Assistant – Phone Sales (Brisbane City)
🏢 Solar Union
📍 Brisbane City