Our core areas of expertise are supporting neurodivergent adults and individuals with complex mental health needs , however we work with a broad range of participants across the NDIS .
We focus on doing the work properly, not just ticking boxes.
We’ve intentionally built a workplace that is:
Low micromanagement
Flexible and realistic about capacity
Supportive without being overbearing
Grounded in strong boundaries to prevent burnout
We are looking for an experienced Support Coordinator with mental health experience to join our team, on a part-time basis with opportunity to move to full time.
This role is best suited to someone who:
Is confident working independently
Can manage their own caseload and priorities
Communicates clearly and follows through on tasks
Is comfortable working with complexity and uncertainty
Key Responsibilities
- Support participants to understand and implement their NDIS plans
- Coordinate services and liaise with multiple providers
- Attend virtual and face to face meetings
- Maintain accurate and compliant case notes and documentation
- Support participants across a range of presentations, including, but not limited to, psychosocial, neurodivergent, and physical disabilities
- Navigate crisis situations and system barriers where required
What We’re Looking For
- Experience in Support Coordination and/or Recovery Coaching (1+ years preferred)
- Robust understanding of the NDIS
- Ability to manage a caseload independently
- Strong communication and documentation skills
- Valid driver’s licence and access to a vehicle
Highly Valued:
- Experience working with: Neurodivergence (ASD, ADHD) Complex trauma and mental health
- Lived experience (optional and welcomed)
- A calm, grounded approach in complex situations
- Hybrid role (work from home + community-based support)
- SCHADS Award
- Fortnightly pay + superannuation
- Annual leave and personal leave (pro rata)
- Equipment provided
Our Approach to Work
We trust our team to do their job.
That means:
You won’t be micromanaged
You will be expected to stay on top of your caseload
You’ll have support when you need it, but space when you don’t
We value:
Consistency
Clear communication
Accountability
Respect for capacity (yours and the participant’s)