SMASH REPAIR RECEPTIONIST/FRONT OF OFFICE ADMINISTRATION

As the first point of contact for our customers, you'll play an significant role in providing excellent customer service and keeping the front office running smoothly.

Key responsibilities

- Greeting customers and handling phone enquiries
- Booking vehicles in for repairs and managing appointments
- Liaising with customers, insurers and assessors
- Preparing and processing paperwork and job cards
- Updating customers on repair progress
- General administration, data entry and filing
- Supporting the workshop and management team with day-to-day tasks

About you

Friendly, professional and confident dealing with customers

Well organised with excellent attention to detail

Reliable and able to work independently





Comfortable using computers and office systems

A good communicator with a positive attitude

Previous experience in smash repair, automotive, insurance or reception is highly regarded, but not essential for the right person

What we offer

- Full-time position; Part Time School Hours will be considered
- Friendly and supportive team environment
- On-the-job training and support

Location: Sunbury

Hours: To be discussed

Salary: Above Clerks Private Sector Award and based on experience

If you’re organised, approachable and enjoy working with people, we’d love to hear from you.

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📌 SMASH REPAIR RECEPTIONIST/FRONT OF OFFICE ADMINISTRATION (Melbourne)
🏢 Shepards Complete Car Care
📍 Melbourne