About the business

CURRENT POSITION FOR HIGH VOLUME BRAND

We are a long established and well- respected dealership located just 10 minutes north of the CBD .

We require two experienced Receptionist for Service & Main Switch Board.

Here is why you should join our dealership.

For over 30 years, we have been a successful dealer in Perth’s northern suburbs, servicing thousands of customers every year. We are part of a large family -owned automotive group. We have now expanded the dealership by adding a well -established, high volume brand, and as such we are now looking for the right person to join the team.

Our highly trained, motivated and inspired employees are living proof of our family approach, each sharing a proud commitment to our philosophies of quality and community, both in and outside of the dealership. These talented individuals are our greatest asset.

The performance and passion of our professionals has helped us become a dealership known for exceptional customer satisfaction. We recognize that the hard work and dedication of our employees is the reason behind our success. To support our busy service team, we are seeking someone with great customer service skills and attention to detail to join our service department.

The Role:

This important role within the dealership is focussed on ensuring that our valued customers are promptly communicated to over the phone & in person in order to maintain and delivergreat customer service.





This is a fast-paced role in which you will work with a diverse team and customer base and be required to juggle multiple priorities to ensure that customers are always our number one focus.

Come and work for a fantastic brand that puts customers and safety first.

Key responsibilities of the role include:

Main Switch Board

- Greeting visitors: Welcome every customer who walks through the showroom with a professional in a friendly manner .
- Managing phones: Working in Collaboration with the AI system to answer, screen, and route incoming calls to the correct departments, such as sales, finance, parts, or service.
- Directing clients: Guide customers and visitors to the appropriate staff member, lounge area, or vehicle display.

Service

- Answer incoming phone calls and take service bookings using information from AI system
- Managing online enquiries, email enquiries and bookings.
- Prepare appointments in line with manufacture requirements.
- Checking and confirming upcoming service bookings.
- Co-ordinate transport for Customers to and from the Dealership (drivers licence is required).
- Liaise with the Workshop/ Parts Department and other front-line staff
- Perform clerical duties as required, scanning, filing, photocopying and general administration
- Other administrative duties as required by the Service Manager to support the Parts and Service Department
- Keeping the lounge area tidy.

If you have an excellent work ethic, outstanding interpersonal skills and a customer focused attitude take the next step and apply now to the attention of Tinta Mwale

📌 Automotive Receptionist ( Part - Time ) (Osborne Park)
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