POSITION OVERVIEW The Cafe Manager leads day-to-day floor operations at Three Beans Cafe, ensuring every customer receives excellent service and every shift runs smoothly. This role carries direct responsibility for stocktake and ordering, team supervision and maintaining standards.

KEY RESPONSIBILITIES

Stocktake and Ordering

- Conduct and end-of-month stocktakes across coffee, food, beverages and consumables.
- Prepare and place orders with suppliers, including coffee beans, milk, produce and packaging, in line with stock levels and budget.
- Check stock on delivery against invoices and follow up on discrepancies or damaged goods.
- Monitor wastage, over-ordering and stock discrepancies, and report trends to the owner.
- Maintain FIFO rotation and correct storage to minimise spoilage.

Team and Shift Leadership
- Prepare rosters, (Deputy) organise shifts, delegate tasks and ensure adequate floor and barista coverage.
- Train, coach and support baristas and floor staff.
- Foster a positive and qualified team culture and address performance issues promptly.
- Complete onboarding and training for new team members.

Customer Service and Floor Operations
- Ensure consistently high coffee and food quality and prompt, friendly service.
- Handle customer feedback and complaints professionally and promptly.
- Ensure cleanliness and presentation standards are maintained throughout the cafe.
- Confirm the cafe is correctly set up for opening and properly closed at the end of trade.

Cash Handling and Administration
- Oversee POS reconciliation,



till counts and end-of-day cashing up.
- Assist with rosters, timesheets and basic shift reporting for the owner.
- Maintain accurate records of incidents, breakages and maintenance issues.

Food Safety and Compliance
- Ensure food safety, hygiene and workplace health and safety standards are followed.
- Maintain temperature logs, cleaning schedules and food safety documentation.
- Support compliance with local council and other relevant requirements.

SKILLS AND EXPERIENCE
- Experience in a supervisory or senior barista role within a cafe or hospitality venue.
- Hands-on experience with stock control, ordering or inventory management.
- Strong barista skills and a good eye for coffee and food quality.
- Excellent communication and people-management skills.
- Comfortable using POS systems and stock or ordering software, or willing to learn.
- Current Food Safety Supervisor certificate or willingness to obtain one.
- Availability to work early mornings and Saturdays and cover shifts when required.

WHAT MACHINERY WE OFFER A well-established, high-volume cafe on one of Melbourne’s best-known coffee strips.
- The opportunity to work with premium coffee equipment, including:
- 2 x La Marzocco Classic S machines
- 3 x IZAGA GBW grinders
- Ubermilk
- Tone brewer
- Cinoart portafilter cleaner
- Opportunities for growth and progression within Three Beans Cafe.
- Competitive pay and staff coffee and meal benefits.

Pay: $55,347.43 – $82,175.84 per year

Work Location: In person

📌 Cafe Manager (Melbourne)
🏢 Three beans cafe
📍 Melbourne