30 Sep
|
Bastion
|
Melbourne
About Bastion
Bastion is an independent agency that exists to put brands, organisations and people in a position of strength. Our integrated model sees brand, digital, social, influencer, experiential and research experts sitting side by side, working together on major brands to solve their marketing challenges.
We offer a breadth of specialist capabilities across the communications spectrum including Advertising, Social, Communications, Digital, Media, Experiential Insights and Training.
Our model is not just based on the breadth of expertise, but the depth in each capability and out operating model, enabling us to work as seamlessly interconnected specialism. A true one stop shop.
Bastion Advertising delivers compelling messages that capture attention and spark emotion. Our advertising services cover everything from brand and communication strategy to creative design, social media management, and production – delivering impactful campaigns that resonate with audiences.
Role Overview The Client Executive will demonstrate energy, passion, and smarts - a problem-solving hard worker who thrives in variety and settles for nothing short of excellence. You will work across all aspects of client service and social, working on some of the agency’s most exciting clients across FMCG, Retail and Government Health.
As a Client Executive, you will help keep the wheels turning across a wide range of client projects, ensuring smooth coordination between internal teams and external partners.
You’ll support the delivery of integrated campaigns with a focus on the day-to-day executional elements of creative and production, including assisting with internal Work in Progress (WIP), brief management (production, creative, media) and timelines, working closely with senior client service leads to bring ideas to life.
Your contribution will be critical in maintaining momentum on jobs, ensuring internal teams are aligned, and helping the agency consistently deliver high-quality integrated work.
Your success will come from gaining the trust and confidence of internal teams initially and ultimately achieving the same from your clients. We are a tight, small team and your proactive and positive can-do attitude will not go unnoticed.
You will be naturally curious, inquisitive, and have a love of marketing and communications. You will be genuinely interested in your clients’ businesses as well as their competitive set, with the ability and desire to educate the team on category firsts and content of interest.
Roles & Responsibilities
Client Management & Delivery
Provide day-to-day coordination across all aspects of integrated campaign delivery.
- Build client relationships and trust as a client facing team member.
- Develop a strong understanding of each client’s business and category.
- Support senior team members in managing timelines, deliverables and documentation.
- Maintain WIP documents and action lists, ensuring internal and client conversations are captured clearly.
- Assist with preparing presentations, status updates, decks and materials for meetings.
- Help run internal and client meetings, ensuring clear objectives, actions and outcomes.
- Communicate proactively with clients and internal teams to keep projects moving.
- Identify potential issues early and escalate or provide solutions as needed.
Production
Develop a strong understanding of production management.
- Support the workflow between creative, design, production, social and media
- Support the management of production requirements across multiple channels including TVC, social, radio, print and OOH.
- Assist with pre-production and production documentation, asset trafficking and approvals.
- Maintain brand consistency across all deliverables.
- Work with production, social and digital specialists to ensure all content meets technical and platform specifications.
- Supporting community management workflows (if required/relevant to the client)
- Monitoring performance at a high level and sharing top-line observations or learnings with senior team members.
- Assisting with social content calendars, post scheduling and platform admin (with specialist oversight). (If required/relevant to the client).
- Managing day-to-day coordination with organic/BAUsocial and content to keep activity on track. (If required/relevant to the client).
Budget & Administration
- Assist the teams with the reconciliation of estimates and purchase orders.
- Liaise with finance to assist in reconciliations and ensure accurate billing.
What You'll Bring
- 1-2 years integrated agency experience (account service or production management)
- A degree in Communications or Marketing
- An interest in all aspects of creative project management and production across all channels - digital/social, TV, radio, print and OOH
- A desire to master file types, design programmes and file delivery methods
- Be an excellent communicator
- Have the ability to juggle multiple tasks at one time
- Have brilliant organisational skills
- Have excellent attention to detail
- Excellent team player
What we offer
- Versatile work in a hybrid work environment
- A supportive culture focused on collaboration and personal growth
- A truly integrated agency network that includes research, data, insights, creative, digital, experiential, reputation management, content production, performance, earned media, etc.
- The opportunity to lead fully integrated campaigns that expand your experience in the marketing and communications landscape
- Team Activities - a calendar of events that connects our team in creative and fun ways lead by our dedicated “Captains of Joy”
- Ability to connect with senior leaders within the business via Bastion mentor program
📌 Client Executive - Advertising (Melbourne)
🏢 Bastion
📍 Melbourne