Are you highly organised, detail-oriented, and passionate about delivering exceptional service while keeping processes running seamlessly?

At The Knight, we're looking for a proactive and professional to join our team.

This is a pivotal role providing administrative and meeting management support across a portfolio of Owners Corporations. You will work closely with Owners Corporation Managers, Accountants, Committees and Owners, ensuring meetings are coordinated efficiently, correspondence is managed professionally, and legislative timeframes are consistently met.

If you thrive in a fast-paced environment, enjoy coordinating multiple priorities, and take pride in delivering exceptional outcomes, we'd love to hear from you.

Why Join The Knight?

The Knight is an award-winning leader in Owners Corporation Management, recognised for raising industry standards and delivering exceptional service to clients across Victoria.

Our reputation has been built on professionalism, accountability, innovation and exceptional client service. We invest heavily in our people because we know our success comes from attracting and developing outstanding talent.

When you join us, you'll enjoy:

- A supportive, collaborative, and high-performing team culture
- Comprehensive training, mentorship, and ongoing professional development
- Genuine career progression opportunities
- Exposure to a complex and growing industry
- Hybrid work flexibility (up to 2 days per week from home)
- Employee benefits and recognition programs
- The opportunity to work alongside some of the best professionals in the industry

About the Role

As the Client Support Coordinator,



you will play a critical role in supporting our Owners Corporation Management team through the coordination of meetings, administration processes, and client communications.

You will be responsible for ensuring Annual General Meetings and Committee Meetings are planned and executed efficiently, correspondence is managed professionally, and key compliance obligations are met.

This role is ideal for someone who enjoys structure, takes ownership, and can confidently manage multiple deadlines while maintaining a high level of accuracy and customer service.

Key Responsibilities:

Administration

- Manage enquiries, correspondence and stakeholder communications.
- Coordinate and issue owner communications and notices.
- Resolve enquiries and escalations in a skilled and timely manner.
- Ensure compliance with company and legislative communication requirements.
- Support reporting, process improvements and administrative operations across the business

Meeting Management

- Coordinate and administer Owners Corporation meetings from scheduling through to completion.
- Prepare and distribute meeting documentation and communications.
- Liaise with stakeholders to ensure meetings are conducted efficiently and within required timeframes.
- Maintain accurate records, compliance reporting and meeting outcomes
- Manage meeting logistics,



calendars and ongoing action tracking.

What We Look For:

We're looking for a highly organised individual who thrives in a busy environment and enjoys working with both people and processes.

You'll stand out if you have:

- Excellent administration, coordination and organisational skills
- Strong written and verbal communication skills
- Exceptional attention to detail and accuracy
- The ability to manage multiple priorities and deadlines simultaneously
- Experience coordinating meetings, events or administrative processes
- Strong customer service and stakeholder management skills
- A proactive and solutions-focused mindset
- The ability to work independently while contributing to a team environment
- A commitment to professionalism, accountability and continuous improvement

What Success Looks Like:

In this role, success is measured by:

- Compliance obligations being met consistently
- Stakeholders receiving timely, professional and accurate communication
- Meeting documentation being prepared and distributed accurately
- Administrative tasks being completed efficiently and to a high standard
- Strong collaboration with Owners Corporation Managers and internal teams

This role is ideal for someone who enjoys ownership, structure and coordination, while working within a collaborative and high-performing team.

If you're looking for a career with an industry leader where your organisational skills, attention to detail and commitment to service can make a genuine impact, we'd love to hear from you.

Apply now and become part of The Knight's continued success.

📌 Client Support Coordinator - Administration & Meetings (Melbourne)
🏢 The Knight
📍 Melbourne