TAG has an exciting prospect for an experienced Customer Service Officer and Key Account Coordinator to join a leading organisation within a busy and growing operations team.

This role would suit someone with strong customer service, administration or coordination experience who enjoys working with customers, managing multiple requests and keeping things organised from start to finish.

Shift Times

- Monday to Friday |8am – 4pm

Key Responsibilities

- Coordinate customer requests and bookings
- Liaise with customers and service providers to confirm requirements
- Prepare quotes and arrange bookings
- Keep customers updated throughout the process
- Manage changes, delays and service issues
- Work closely with internal teams and external providers
- Support the Account Manager with customer updates and administration
- Maintain accurate records and keep systems up to date

Skills & Experience

- Previous experience in customer service, administration, coordination or a similar role
- Strong communication and customer service skills
- Excellent attention to detail
- Ability to manage multiple priorities
- Strong computer and data entry skills
- Confident communicating with customers and internal teams
- Strong problem-solving skills and a proactive approach
- Reliable, organised and able to work independently and as part of a team

Experience in logistics, transport, automotive,



removals or a similar industry is highly regarded but not essential. Perks & Benefits

- Monday–Friday office hours
- Supportive team environment
- Varied customer service and coordination role
- Opportunity to develop your career
- Long-term opportunity with an established organisation

About TAG TAG is a specialist recruitment partner connecting skilled candidates with leading employers across Australia. We deliver tailored workforce solutions across manufacturing, logistics, warehousing, hospitality, aviation, retail and industrial sectors.

At TAG, we value strong leadership, teamwork, and people who take pride in delivering quality work. You will join a supportive and growing workforce solutions network backed by experienced operational support and the chance to contribute to large-scale national operations.

We welcome applications from people of all backgrounds and cultures, including Aboriginal and Torres Strait Islander peoples, ages, religions, abilities, gender identities and sexual orientations.

Further Information

Applicants must have full Australian working rights.

Employment may be subject to relevant pre-employment screening checks.

Apply Now

If you're an organised customer service or administration professional looking for your next opportunity, apply today!

📌 Customer Service Officer (Truganina)
🏢 Australian Personnel Solutions
📍 Truganina