/n About Us /n At TFO, tiles are our passion. Over 50 years of experience in the tile industry has allowed us to form partnerships with big brands from around the world. /n As we continue to grow, we’re looking for talented people who want to grow with us.
We offer a supportive team environment, ongoing learning and development opportunities, and real career progression for those who are ambitious and driven. At TFO, your next job could be the start of a long and rewarding career. /n /n The Role /n /n
- As a Customer Service Representative, you will be the first point of contact for our customers. A typical day will involve:
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- Present and sell company products and services to current and potential clients.
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- Processing quotations and orders for customers
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- Present and sell company products and services to current and potential clients
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- Providing a professional and friendly relationship with customers
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- Following up on customer enquiries and quotes
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- Greeting customers when they enter the store
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- This role involves a rotating weekend roster.
/n /n /n Skills and Experience /n /n
- Minimum 1 year of experience in a customer service role
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- Have a good team work ethic
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- Excellent verbal and written communication skills
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- Ability to multi-task and prioritise workload in a fast-paced environment
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- Problem solving skills and high level of attention to detail
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- Intermediate mathematics skills
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- Interior Design experience is desired but not essential
/n /n /n What You Will Need /n /n
- To be flexible and adaptable
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- Punctual and Reliable
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- A great customer focus
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- Willingness to learn and grow with the team
/n /n /n The Perks /n /n
- Free on-site parking
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- Convenient location based in Smithfield
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- Stable full-time permanent role
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- A strong and supportive team environment
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- Ongoing training and professional development opportunities
/n /n /n The Next Steps /n Please visit our website at www.tfo.com.au to find out more about our company. /n If you think you would be a great addition to our team, please send your resume and cover letter to
[email protected] /n /n Benefits /n /n
- Employee discount
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- Professional development assistance
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- Referral program
/n /n Experience: /n /n
- Customer service: 1 year (Preferred)
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📌 Customer Service Representative (Smithfield)
🏢 Tile Factory Outlet
📍 Smithfield