- Full-time (1.0 FTE), Ongoing
- Salary: $71,925 p.a. Plus Superannuation
- Location: HMAS Cerberus

Chisholm is seeking an experienced Enrolment and Administration Officer for our Defence Delivery Business Area. BELONGING &

- INCLUSION

Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm’s culture of Belonging &

- Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students and communities.

About The Role

As an Enrolment and Administration Officer (Defence Delivery), your key responsibilities include:

- Provide a high level of customer service to students, staff and stakeholders.
- Coordinate the end-to-end enrolment process for Defence students, ensuring all documentation, eligibility requirements and compliance obligations are completed accurately and within required timeframes.
- Monitor enrolment-related matters from commencement through to completion, supporting student progression and escalating issues where required to ensure successful contract outcomes.
- Undertake eligibility assessments and verification activities to ensure enrolments comply with contractual, funding and Institute requirements.
- Prepare and maintain enrolment data, providing recommendations and insights to support operational planning, continuous improvement activities to meet compliance requirements.
- Monitor student enrolment data and identify issues and opportunities for service improvement.
- Ensure accuracy and integrity of student records across all relevant systems.
- Support internal and external auditing activities through accurate record management and documentation practices.
- Undertake administrative and related duties as required to ensure best quality of support and service for the students, customers and staff
- Maintain and oversee centralised electronic record management systems, ensuring the integrity, accessibility and compliance of business information, inclusive of Defence personnel training records on the Defence Protected Network.

Due to the inherent requirements of the position,



the successful incumbent is required to attend campus for 38 hours per week (pro rata for part-time employees).

About You

You are a highly motivated individual with a strong client focus, and with demonstrated experience in building client relationships and the ability to provide excellent face-to-face and email advice and support to a diverse range of people.

This role will be located at HMAS Cerberus.

Successful candidate must be an Australian Citizen and should be willing to complete pre-employment screening and obtain Security clearance issued by an authorized vetting agency.

Qualifications Required For The Role

- Relevant Tertiary qualifications in Business Administration or related disciplines or equivalent experience in a similar role.

About Us Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our up-to-date campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education. We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.

At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.

Chisholm has zero tolerance for child abuse and all forms of harm to children. All allegations and safety concerns will be treated consistently in accordance with Chisholm policy and procedure.

What We Offer

- An Inclusive work culture- Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education.




- Professional Development- continue to grow your career
- Networking Opportunities with Industry Partners
- State of the art facilities on our campuses
- Free on-site parking as well as locations close to public transport
- Free Employee Assistance Program- get the support you want. Its confidential.

If this is the job for you, please apply now. We look forward to receiving your application! Important Information About Your Application

Your application should include

- a cover letter
- your resume
- contact details of three (3) referees

Please note, appointment to this position is subject to satisfactory completion of Safety Screening requirements including:
- Verified copies of all qualifications and transcripts as listed on resume.
- Current &

- Valid Working with Children Check (Employee and not Volunteer) (At Applicant’s expense)
- Verified copy of unrestricted rights to work in Australia
- Verified Police Check (At Applicant’s expense)
- Agreement to obtain security clearance issued by an authorised vetting agency (Baseline Security Clearance). This requirement is subjected to successful job offer.

Applications for this position close at 9am Thursday 15 October 2026.

If you have any questions regarding the position or require further information, please contact Debrorah Griffin, Associate Director - Defence at [email protected]. We are committed to a fair and equitable merit-based recruitment process for all our candidates. If you have specific accessibility or support requirements, please contact our Belonging &

- Inclusion Lead by emailing [email protected].

Chisholm Institute reserves the right to withdraw an advertised position at any stage.

Find out more about us by visiting us on our Website and social media sites.

Position Description

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📌 Enrolment and Administration Officer - Defence Delivery (Melbourne)
🏢 Chisholm Institute
📍 Melbourne