Company description

BTP Group

About BTP

BTP is now part of Beetle Industries and is one of Australia's largest suppliers of new and used parts and equipment for hire and sale. BTP has supported the mining, earth-moving and construction industries for over 30 years. Backed by Beetle Industries, we offer unique career progression opportunities across a wide range of mining sectors.

About the Role

BTP is currently seeking an experienced and motivated Field Service Manager to join our WA Field Service team.

This is an exciting leadership opportunity for a driven individual who thrives in fast-paced mining and heavy equipment environments and is passionate about safety, people leadership, operational performance and growing the business.

Reporting to the National Operations Manager, you will play a key role in leading field service crews across site operations, ensuring work is delivered safely, efficiently and to the highest standard. You will coordinate labour, support customers, drive team performance and maintain strong operational outcomes across your area of responsibility. You will also identify and pursue new business opportunities, growing BTP's field service footprint and customer base in WA.

This role suits someone who wants to combine hands-on leadership of field operations with commercial responsibility and customer growth.

What you'll be doing

- Leading and coordinating Field Service teams across multiple sites and projects
- Driving a strong safety culture and ensuring compliance with company and customer procedures
- Managing daily labour allocation, workflow priorities and operational scheduling
- Supporting breakdown response activities and ensuring efficient job completion




- Monitoring productivity, utilisation and work quality across field operations
- Identifying, developing and winning new business opportunities and growing existing customer accounts
- Building strong working relationships with customers, prospects and internal stakeholders
- Supporting performance management, mentoring and development of field personnel
- Assisting with operational reporting, planning and continuous improvement initiatives
- Ensuring customer requirements are met while maintaining high service standards

About you To be successful in this role, you will be a strong communicator and hands-on leader with the ability to motivate teams, build customer relationships and deliver operational and commercial outcomes in demanding environments.

You will ideally bring

- Australian recognised trade qualification within a heavy industry environment
- Previous experience in a Supervisor, Superintendent, Manager or similar leadership role
- Exposure to mining, heavy equipment, maintenance or field service operations
- Business development, sales or account management experience, or a strong appetite to develop these skills
- Strong safety leadership and commitment to compliance standards
- Excellent organisational, negotiation and communication skills




- The ability to manage changing priorities and coordinate multiple work fronts
- Intermediate computer skills including Microsoft Office Suite
- Strong understanding of labour utilisation, operational efficiency and customer delivery
- A proactive and solutions-focused mindset

Desirable:

- Exposure to Caterpillar SIS systems and dealer service processes
- Experience working across remote mining operations and FIFO environments

Why work for BTP?

At BTP, we are proud to be one of Australia's leading suppliers of machinery rental, parts and services to the mining, earth-moving and construction industries.

When you join BTP, you become part of a business backed by Beetle Industries, offering long-term career opportunities, industry-leading support and exposure to major mining operations across Australia.

We offer

- Competitive remuneration and employee benefits
- Career development and progression opportunities
- A strong team culture built on safety, accountability and collaboration
- Access to BTP Perks including retail, travel and lifestyle discounts
- Employee Assistance Program for you and your family
- Exposure to leading OEM equipment and large-scale mining operations
- A business committed to continuous improvement and operational excellence

BTP is committed to creating a diverse, inclusive and supportive workplace where everyone feels valued and respected.

We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples and individuals from diverse backgrounds and experiences. We believe diversity strengthens our teams and helps us build a safer, stronger and more cutting-edge business for the future.

📌 Field Service Manager (Hazelmere)
🏢 BTP Group
📍 Hazelmere