Group Bookings Manager

Golden Fleece Hotel · Republic Economica · Full-time

Welcommé Group runs two of Melbourne's most distinct venues. Golden Fleece Hotel in South Melbourne is where people celebrate their biggest moments: weddings, milestone birthdays, hens and corporate Christmas parties. Republic Economica in South Yarra is the late-night institution, with $9 pasta, $9 negronis and DJs every night.

Demand isn't the problem. Around 40 function enquiries a week reach Golden Fleece alone, and the Christmas 2026 book is already full. What we need is a closer.

We're looking for a Group Bookings Manager who has sold functions somewhere good, treats every enquiry as a sales conversation, and doesn't count a booking until the deposit has landed.

What You'll Own

- Every function and group enquiry across both venues: inboxes, web forms, phone, SevenRooms, walk-ins and referrals
- Speed to reply: a first real answer within four hours, qualified on the first message
- Proposals, follow-up and close: tailored packages, pay-links, and a phone call over a long email thread
- Deposits and final payments: one live deposit list for the group, chased daily
- Event briefs for every function, and hosting clients on the night through the peak
- Filling the right dates: early-week December, January to March, and a new midweek functions offer at Republic Economica
- Corporate accounts:



re-signing this year's Christmas clients for 2027 and prospecting recent ones
- Weekly reporting to the Directors on enquiries, conversion, deposits and lost reasons

What We're Looking For

- 2+ years in hospitality sales, functions or events in a high-volume venue
- A proven closer who follows up, negotiates and doesn't accept a no without trying again
- Confident on the phone and in person, and quick to build rapport with brides, hosts and corporate clients
- Data-literate: you track every enquiry, deposit and outcome without being asked
- Working knowledge of SevenRooms or similar, Gmail, Stripe and Google Sheets
- Available for Saturday functions and major events through November and December
- Current Victorian RSA, or able to obtain one within your first month

What You'll Get

- Competitive salary, with the package negotiable based on experience
- A direct reporting line to the Directors
- Real ownership: success is measured in paid deposits and delivered functions, and you'll be recognised for hitting them
- Two venues with demand already coming in the door. Your job is to convert it, not create it.

How to Apply

Apply via Seek with your CV and a short cover note covering what you've sold, what your conversion rate looked like, and the best booking you've ever closed.

Applications without a cover note will not be reviewed.

📌 Group Bookings & Events Manager (South Melbourne)
🏢 Welcommé Group
📍 South Melbourne