Housing Services

Position No: Pool Ref VCID03403

Salary/Level: Level 3, $89,464 - $96,043 pa, PSCSAA 2024

Come join the team at the new Department of Housing and Works.

The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.

We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.

Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.

We are committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, young person or person with disability seeking assistance with your application, please contact Jobs and Skills WA on 13 64 64. If you are a person living with disability and require any adjustments or accommodations, please contact Sarah Charles, Manager Housing Services on (08) 6414 3164 or via email at [email protected].

You can also reach us through the National Relay Service.

When you join us, you can enjoy a variety of benefits, including:

- flexible work options, including working from home up to 2 days per week.
- professional development, training, and on-the-job learning to advance your career.
- generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year,



accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people.
- modern workspaces, where you choose your workspace that assists you to do your best work.
- access to activity-based work hubs in the CBD, Fremantle and Joondalup for ad hoc flexible work.
- corporate discounts with selected health insurance providers and access to wellness programs.
- Opportunity to contribute to diversity, inclusion, and cultural initiatives across the department, including networks and working groups that promote equity and belonging.

About The Role:

This position has responsibility for the management and monitoring of a designated number of Public Housing tenancies to ensure tenants are supported, payment of rent is sustained, and properties are cared for and maintained.

The role is responsible for the provision tenancy management services associated with the Department’s owned and leased properties. The position ensures ongoing consultation and communication with a diverse group of stakeholders, including Tenants, Real Estate agents, contractors, Government agencies, local authorities and departmental staff, to ensure that a customer focused service is delivered.

The position sits within the Service Delivery business area which manages approximately 39,000 tenancies across the state.

Government Regional Officers

Housing (GROH),



community housing (rental housing managed by local Government or non-Government not-for-profit organisations) and bond assistance (interest-free loans to obtain accommodation in the private rental market) fall under the Service Delivery division, with close links to Aboriginal Housing. The Department also has a strong focus on providing home ownership opportunities to public housing tenants.

About You:

If you are a resilient, organised person who enjoys the challenge of a busy workload and loves the chance to get out from behind a desk and meet your clients in their homes – then this may be the job for you!

How to Apply:

If you think you have what it takes to be a part of our dynamic and forward-thinking team, please click the “APPLY FOR THIS JOB” button and you will be redirected to WA Government Jobs and follow the advertising instructions. If not directed straight to the position, please key the position number into the web search box.

Please ensure you apply before the closing deadline as we won’t accept late and incomplete applications.

Further Job-Related Information:

For further information about the position please contact Sarah Charles on (08) 6414 3164 (not to be contacted for Applicant Information Packs or assistance with lodging your application).

We are seeking to establish a recruitment pool to fill vacancies that may arise within the next twelve (12) months. Suitable applicants will be placed in the pool which may be used to fill full-time, permanent or fixed-term vacancies with the possibility of further extension(s) and/or permanency. Please note that being placed in the pool does not guarantee an offer of employment.

Closing Date: Monday, 12 October 2026 at 4:00pm (AWST)

📌 Housing Services Officer - North Metropolitan Region (Perth)
🏢 Department of Housing and Works
📍 Perth