Tasks and Responsibilities: · determining software and hardware requirements to provide solutions to problems · responding to inquiries about software and hardware problems · adapting existing programs to meet users' requirements · installing and downloading appropriate software · ensuring efficient use of applications and equipment · implementing computer networks · designing and maintaining websites · repairing and replacing peripheral equipment such as terminals, printers and modems · may work in a call centre Requirements · AQF Associate Degree, Advanced
Diploma or Diploma · At least three years of relevant experience and/or relevant vendor certification · Experience in telephone-based
IT Support/operations · Solid communication and customer service skill · Relevant Industry certifications would be highly regarded · Ability to resolve issues as they arise and provide effective solutions Benefits · Employer Sponsored Visa. · Permanent Residency (PR)
pathway after 3 years of employment.
📌 ICT Customer Support (Alice Springs)
🏢 ACET Migration
📍 Alice Springs
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