Who are we

Clutch is a high-growth B2B events company operating across APAC, the USA and Europe.

In 2025, we were recognised by the Australian Financial Review as the 43rd Fastest Growing Startup in Australia, and we’re on track to deliver 275+ conferences and events for technology clients this year across APAC, the USA and Europe.

We’re building events people actually want to attend, and making sure our sponsors connect with the right audiences.

Role overview

We’re looking for a hands-on, commercially-minded IT & Business Systems Manager to take ownership of the technology that keeps Clutch running.

You’ll manage our business applications, internal IT and event technology, connect our systems, and build practical solutions that make everyone’s work easier.

That could mean improving our event registration process, building an AI-powered internal tool, fixing an integration or getting check-in running smoothly at an event.

You’ll lead this function at Clutch, deciding what needs improving, getting it done, and making sure it actually works.

Key responsibilities

You’ll be working towards 3 objectives…

Keep the business running

- Own the day-to-day management of our business applications, including Google Workspace, Cvent, our CRM and work management tools
- Manage staff onboarding and offboarding, account access, laptops and device setup
- Be the go-to person for IT troubleshooting and technical support
- Keep permissions, passwords, MFA and system access secure and organised
- Manage subscriptions, licences, renewals and technology suppliers
- Track technology spend and identify tools we can consolidate, improve or get rid of
- Maintain clear documentation so the business knows how its systems work

Make our systems work better together

- Build, maintain and improve integrations between our event, sales, marketing and operations platforms
- Own automation workflows, monitor failures and fix issues before they become bigger problems
- Work with teams to identify repetitive tasks and turn them into simpler, more reliable processes
- Build and maintain internal tools using APIs, automation platforms and AI-assisted development
- Manage the hosting, databases and deployments behind our custom applications
- Own technical projects from understanding the problem through to testing, rollout and ongoing support
- Help the team get practical value from AI tools and new technology

Make event technology run smoothly

- Own the technical setup for roundtable launches,



including registration forms, confirmation emails, calendar workflows and integrations
- Manage Cvent configuration, reporting, data exports and technical support
- Maintain and improve our registration and check-in tools, including our internal Rego OS platform
- Keep attendee data moving accurately between systems and make reporting easier for the team
- Manage event technology and equipment, including check-in stations, badge printers and connectivity
- Plan and test event technology before delivery, with transparent backup plans
- Provide onsite technical support at key events and coordinate support across international time zones

How you’ll work

- Collaborate closely with Operations, Production, Sales, Marketing and Leadership
- Balance day-to-day support with longer-term improvements
- Prioritise work based on business impact, event deadlines and what will save the team time
- Take ownership from identifying a problem through to making sure the solution works
- Train colleagues and document what you build so others can use it confidently

At the core, you’ll be responsible for building, running and improving the technology function at Clutch, where we pride ourselves on being “NO BS”.

We’re already building our own tools and using AI across the business. You’ll have room to experiment, challenge how things are done and build useful things that people actually use.

Who we’re looking for

Someone who wants real ownership, enjoys solving problems and is equally comfortable helping a colleague with a technical issue or building a better way for the whole business to work.

You’re curious about new technology, practical about where it adds value, and happy to get into the detail. You can explain things clearly, work independently and know when to bring in specialist support.

Requirements

Must have

- Experience in a hands-on IT, business systems, technical operations or applications management role
- Experience administering business applications, user access and staff onboarding and offboarding
- Strong troubleshooting skills across software,



devices and connected systems
- Experience building and maintaining automations using tools such as Zapier, Make or similar
- A practical understanding of APIs, webhooks and how data moves between applications
- Ability to read, modify, test and debug code, including code produced using AI tools
- Confidence working with data, reports and imports and exports
- A solid understanding of access management, security and reliable system maintenance
- Ability to turn business problems into practical technical solutions
- Highly organised and comfortable managing support requests alongside planned projects
- Clear communication and a willingness to document your work
- Commercial mindset - understands that technology should save time, reduce errors and help the business grow

Nice-to-have:
- Experience with Cvent or other event registration and check-in platforms
- Experience supporting live events, badge printing or onsite technology
- Familiarity with Google Workspace administration and device management tools
- Experience with Webflow, CRM platforms or work management systems
- Experience with GitHub, Vercel, Netlify, Supabase or similar platforms
- Experience building internal applications and AI-powered workflows
- Experience managing software suppliers, subscriptions and technology budgets

The role will involve travel to selected events and occasional support outside standard hours for international delivery. Why work for Clutch?

- Ranked 43rd Fastest Growing Startup in Australia (2025)
- Performance-led culture with clear progression pathways
- Exposure to international markets and global brands
- 275+ conferences and events planned this year across APAC, USA and Europe
- Real ownership of our technology and the freedom to improve how we work
- 4.5-day work week (half-day Fridays)
- Hybrid working model
- Dog-friendly Chippendale HQ
- Learning & development budget

Useful Links

- Clutch Group Website: clutchgroup.co
- Clutch Events Website: clutchevents.co
- Clutch Group LinkedIn: linkedin.com/company/we-are-clutch
- Clutch Events LinkedIn: linkedin.com/showcase/clutchevents

Keen?

If this sounds like you, apply here with your CV and a few examples of systems you’ve improved, tools you’ve built or technical problems you’ve solved.

If you want to chat more - feel free to get in touch:

Taylor Stanyon

Co-Founder & Director of Operations [email protected]

0421 001 435

📌 IT, Business & Event Systems Manager (Sydney)
🏢 Clutch
📍 Sydney