KEYHOLDER

PALM BEACH FLAGSHIP Join this luxury fashion house who has built a devoted global following for its sophisticated and contemporary collection full of conversation worthy pieces. As the brand enters the West Palm Beach market with a long-term flagship pop-up, we are seeking an exceptional Keyholder to serve as a senior sales leader and trusted brand ambassador on the floor. This is a rare opportunity to be part of a high-visibility opening and play a meaningful role in shaping the brand’s presence in one of Florida’s most influential luxury retail destinations.

This role is ideal for a top-performing seller with a strong personal book of business, refined taste, and a passion for high-touch clienteling. You will act as a cultural and commercial pillar of the store—leading by example, driving sales, and delivering an elevated, memorable experience to every client. THE ROLE As a Keyholder, you will be a critical presence on the sales floor—supporting daily leadership, opening and closing the store, and setting the standard for service, selling, and brand representation.

You are not just executing transactions; you are cultivating long-term relationships, styling with intention, and consistently outperforming sales goals. This role is perfect for a confident, entrepreneurial seller who thrives in luxury environments, understands the power of relationships, and takes pride in building and maintaining an exceptional client book. PROFILE OF THE IDEAL CANDIDATE - A proven luxury sales professional with a deep passion for fashion and client experience - A consistently high-performing seller with a strong personal client book - Charismatic, polished,



and emotionally intelligent with natural influence on the floor - Entrepreneurial and commercially driven, with a strong sense of ownership - Detail-oriented, organized, and comfortable supporting store leadership - Energized by fast-paced, high-touch retail environments KEY REQUIREMENTS - 2+ years experience within luxury fashion (Keyholder, Senior Sales Associate, or similar) - Demonstrated history of exceeding individual sales targets (required) - Strong clienteling skills, including outreach, follow-up, and relationship-building - Understanding of luxury service standards, styling, and floor etiquette - Comfortable opening and closing the store and acting as Manager-on-Duty when needed - Familiarity with Shopify POS (preferred, not required) - Ability to work a full-time retail schedule including weekends/evenings - A robust book of business in the West Palm Beach / Palm Beach area (required) WHAT YOU’LL OWN Sales & Clienteling Excellence - Drive strong individual sales performance across all KPIs (sales, conversion, UPT, AUR) - Leverage your existing client book while actively building new long-term relationships - Deliver elevated, high-touch styling experiences that turn first-time visitors into loyal clients - Proactively clienteling before, during, and after store visits Leadership on the Floor - Lead by example, setting the tone for service, selling,



and professionalism - Support store leadership by acting as a key point of contact during shifts - Provide in-the-moment coaching and support to peers when needed Brand & Customer Experience - Ensure every client interaction reflects the brand’s voice, values, and aesthetic - Create a warm, intentional, and culturally relevant in-store experience - Represent the brand with confidence, discretion, and taste Operations & Trust - Open and close the store with precision and accountability - Support operational excellence, including cash handling, floor standards, and loss prevention - Maintain impeccable personal and store presentation at all times SUCCESS METRICS - Consistent achievement of individual sales goals - Growth and retention of a strong, engaged client book - High levels of repeat business and client loyalty - Trusted presence on the floor and during key business hours - Elevated customer experience and brand representation WHY YOU’LL LOVE WORKING HERE Keyholders enjoy a suite of elevated advantages designed to reward performance and support growth:

- Competitive hourly rate + performance-based commission - Generous monthly wardrobe allowance - Employee discount - Opportunity to grow with a brand expanding its physical retail presence READY TO JOIN US? We’d love to meet you. Please submit your resume for consideration. Applications are reviewed on a rolling basis and only shortlisted candidates will be contacted due to anticipated volume. We believe the strongest teams are diverse teams. We welcome applicants from all backgrounds who share a passion for intentional fashion, elevated retail, and thoughtful leadership.

Start Date: January 2026

📌 Keyholder - Palm Beach Luxury Flagship
🏢 Retail For The People
📍 Palm Beach