PRO IT is an IT Services Provider supporting Enterprise & SME's across Australia, NZ and Asia. Our company culture is diverse and we embrace a proactive method to service delivery. Position open for a backfill opportunity for our client, based in the CBD.

Car & Licence essential for works outside the office as required. We are looking for an exceptionally presented, and experienced, qualified onsite engineer with MSP exposure who want to join a dynamic company delivering services remotely and onsite. You must be flexible and committed to the role, the on-call work and the travels involved in delivering our services.

This role will immerse you in different environments and managing multiple technologies for global clients with knowledge in Data Centre systems, Telephony, Network Technologies, Virtualisation, Office365, Google, AWS cloud platforms. You will be a part of a dynamic team wearing multiple hats to delivery the MSP experience. Works will be done in Corporate Offices, Data Centres, and security checks will be required, alongside work permits in AU.

Due to the nature of our clients, only applicants with a Secured VISA or PR, naturalisation, Citizen will be considered. We will not be providing any VISA opportunities.

MANDATORY: Fluent English Written and Spoken

Current Certifications - CCNA, Azure, MS/O365

Min 3-5 years Field & End User Experience

Min 2 years MSP Experience

Licence and Car

On-call Rotating Roster each month 24/7

Daily Duties & Skills Include but are not limited to: Managed Service Provider (MSP)





Rack and Stack in DC

End User Computer support at client sites

OS support and troubleshooting experience

Windows Server

MS Active Directory and Exchange, Azure

Virtualisation – Vmware/Hyper V/Citrix

Backup management and maintenance

Supporting and ticketing work with our 365/24/7 GNOC - SolarWinds

Provide on-site, phone, email and remote support

Office365 cloud Migrations

CCNA / CCNP Related Tasks, also dealing with Juniper, FortiGate and Acronis products

Server and Desktop installations / Migrations.

Assist / Project Manage migrations (this includes after hours / weekend work)

On Call rotation with 4-hour onsite response

Be an effective team player and contributor Skills and Experience Required:

Demonstrated experience in IT Networks and Data Centres

Rack, Stack, Patching, Structured Cabling

Configs and troubleshooting

Understanding of systems and architectures

Demonstrated experience in Help Desk including break / fix

Effective Task and Time Management Skills Advantages & culture

People like working here because of the relationships that have been built within the team and with clients.

Great office environments across locations in Sydney and Melbourne

Competitive salary rates reflective of your experience

Ongoing training available A supportive environment that appreciates and cares for employees

High attention to detail proactive delivery of services reputation

Our team all enjoy what they are doing and share a common passion for technology

📌 Level 2 Networks and Systems Engineer - Sydney
🏢 PRO IT
📍 Sydney