Ready to lead the technology operations function behind a critical energy business? We're seeking a commercially savvy and people-focused Digital & Technology Operations Manager to lead IT Operations, Infrastructure and Service Delivery across a complex enterprise environment. Reporting to the CIO, you'll drive operational excellence, technology strategy and secure, high-performing services that enable business success.
This is a key leadership role for a technology skilled who enjoys building high-performing teams, influencing senior stakeholders and driving continuous improvement. You'll lead technical specialists, manage strategic technology partners and deliver initiatives that strengthen performance, security and service outcomes across the organisation.
Duties will include, but are not limited to:
- Lead IT Operations, Infrastructure and Service Management functions.
- Develop and execute operational strategy, roadmaps and continuous improvement initiatives.
- Partner with business leaders to align technology services with organisational priorities.
- Drive service excellence through ITSM best practice, governance and performance reporting.
- Manage key vendor and managed service provider relationships.
- Oversee budgets, resource planning and cost optimisation initiatives.
- Lead technology projects and transformation programs.
- Ensure technology platforms remain secure, compliant and fit for purpose.
- Champion cloud, infrastructure, telecommunications and cybersecurity practices.
- Build and develop a high-performing team focused on collaboration, accountability and innovation.
- Engage with executive leaders, business units and external partners to influence outcomes.
- Deliver service improvements that enhance business performance and customer satisfaction.
📌 Manager - Digital & Technology - Operations (Brisbane)
🏢 CS Energy
📍 Brisbane
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