You will provide administrative support to specialist physicians and allied health providers. You will work closely and collaboratively with the administration team, taking direction as required whilst maintaining respect and being supportive of the team and patients.
Key responsibilities
- Reception duties including greeting patients, answering telephone calls and enquiries
- Scheduling appointments, processing patient accounts and Medicare rebates and other reception/medical practice administration
- Clinical letter editing and distribution
- Liaising with internal and external parties
About you
- Previous medical reception/administration experience (an advantage but not essential)
- Knowledge of Zedmed/Audit4 medical software (not essential)
- Robust written and verbal communication skills
- Sound spelling, punctuation and grammar
- Friendly, personable manner and a team player
- Proficient computer skills
- Knowledge of Medicare (not essential)
- Clear understanding of the importance of strict patient confidentiality
- Willingness to take direction as required
- Willingness to learn and adhere to practice protocols and contribute to high standard of patient care