Pandanus Medical NT is a well-established, contemporary teaching practice with over 25 years of service. We are committed to providing holistic, ongoing care to our community, with a strong focus on respectful and professional relationships with both patients and staff.
About the role
We are seeking an experienced Medical Receptionist to join the team in a permanent part-time capacity with availability of at least three days a week (24 hours). Flexibility is essential, with shifts available during 8am-8pm (weekdays) and 8am-1pm (weekends).
Key responsibilities
- Greeting patients and managing front desk operations
- Answering and directing phone calls in a professional manner
- Managing appointment bookings and patient scheduling
- Accurate data entry and maintenance of patient records
- Processing payments and electronic receipting
- Medicare claims processing
- Daily banking and reconciliation
- Scanning, filing, and managing patient documentation
- Maintaining a clean and organised reception area
- General administrative duties as required
About you
- Minimum 2-year experience in medical administration or reception
- Excellent customer service and patient management skills
- Strong communication skills and professional phone manner
- High level of attention to detail and organisation
- Proficient in Microsoft Office and Outlook
- Ability to multitask and work effectively in a busy environment
- Positive attitude with strong teamwork skills
- Flexible availability, including the ability to work additional hours when required
- Current (or willingness to obtain) Working with Children/OCHRE card and receiving the Police clearance
- Desirable: Experience using Best Practice (BP Premier) software
Benefits
- Permanent Part-time position with potential for permanent full-time progression
- Entitlements as per Health Professionals & Support Service Award
- On-the-job training and ongoing support
- Employee discounts
- Professional development opportunities
📌 Medical Receptionist (Millner)
🏢 Pandanus Medical Nt
📍 Millner
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