About the role An excellent opportunity exists at Paynesville Medical Centre for a motivated, energetic individual to work in the admin area of our busy clinic. You will provide a professional and welcoming first point of contact for our patients, families, and doctors. Bring your amazing reception skills to help manage a busy reception environment.

Key responsibilities

- Greeting patients with professionalism and warmth, ensuring a positive first impression of the medical centre

- Managing the reception desk, answering telephone enquiries and directing calls appropriately

- Scheduling and confirming patient appointments using practice management systems

- Processing patient registrations and maintaining accurate medical records and documentation

- Collecting patient fees and processing payments using secure payment systems

- Preparing patient files and clinical notes for healthcare practitioners

- Assisting with general administrative tasks including scanning, data entry and correspondence

- Maintaining confidentiality and adhering to privacy legislation and medical centre policies

- Providing support to clinical and administrative staff as required

About you





- Previous experience working in a medical reception or healthcare administration setting preferred but not essential

- Excellent communication and interpersonal skills with the ability to interact professionally with patients and staff

- Strong organisational and time-management abilities to prioritise multiple tasks

- Proficiency with computer systems and practice management software

- Attention to detail and accuracy in administrative tasks and record-keeping

- Understanding of medical terminology and patient confidentiality requirements
- A calm, patient demeanor when managing busy reception areas and difficult situations

- Flexibility and willingness to support the wider team

- Current knowledge of Australian healthcare practices and relevant legislation is advantageous

What we Offer

- The flexibility of part-time work to support work-life balance
- A collaborative team environment where your contribution is recognised and valued

- Ongoing career development and training opportunities
- A stable position within an established healthcare provider
- A workplace culture that prioritises employee wellbeing

- Above award wages

- Weekdays only - no weekend work

📌 Medical Receptionist (Paynesville)
🏢 Paynesville Medical Centre
📍 Paynesville