Riverina Pools, part of Aquatic Leisure Technologies, is one of Australia’s most trusted pool manufacturers. Due to continued growth in South Australia, we are looking for an organised, customer-focused Office Administrator to join our team at our Gilles Plains office on a full-time basis.

About the Role

This position will primarily support our Sales and Installation operations at Riverina Pools, coordinating administration, contractors, customer enquiries and service delivery requirements.

This is a full-time position and an important part of our operations team, helping ensure projects are coordinated efficiently and that contractual timeframes and Key Performance Indicators (KPIs) are achieved.

We are particularly interested in candidates with previous experience in South Australian housing maintenance, facilities management, property maintenance or a similar building delivery environment.

What you'll be doing

- Acting as a key point of contact for customers, clients, contractors and internal operations staff.

- Coordinating and monitoring residential pool supply and installation work.

- Monitoring work order progress, priority timeframes and contractual KPIs.

- Following up contractors and trades to ensure works are scheduled and completed within required timeframes.

- Managing customer and related enquiries in a professional and timely manner.

- Maintaining accurate job notes, records, documentation and system updates.

- Assisting with work order variations, extensions, follow-ups and other administrative requirements.

- Liaising with Project Supervisors and contractors regarding current and upcoming projects.

- Supporting the team to achieve client service levels and performance requirements.

- Processing and reviewing administrative documentation associated with completed works.

- Providing general administrative and operational support to the wider team.

What we're looking for

Previous experience in residential property administration, facilities management,



trade scheduling or contract administration will be highly regarded.

Experience working within a building or contractor environment, or with a Head Contractor delivering building services, would be particularly advantageous.

You will also bring:

- Strong customer service and communication skills.

- Excellent organisational and time-management abilities.

- The ability to manage a high volume of work orders and competing priorities.

- Confidence communicating with trades, contractors, supervisors, clients and customers.

- Strong attention to detail and accurate data entry skills.

- Experience using work order management, CRM or maintenance management systems.

- Positive Microsoft Office skills, including Outlook, Excel and Word.

- The ability to work effectively as part of a fast-paced operational team.

- A positive, flexible and solutions-focused approach.

What We Offer

- Competitive salary with consistent, full-time hours.

- A supportive team environment within a busy operations team.

- A stable, ongoing role with a well-established Australian business.

- The opportunity to play a key part in our growing South Australian operations.

Simply click the "Apply Now" button and send us your resume. We'll be in touch with successful applicants — this is a great opportunity to join a growing local business.

Riverina Pools and Aquatic Leisure Technologies are committed to creating a workplace where everyone feels respected, supported and valued. We encourage applications from people of all backgrounds, experiences and abilities. We are proud to be an equal opportunity employer and make hiring decisions based on merit, capability and cultural alignment.

Notice to Recruitment Agencies: We appreciate your interest in our organisation. However, please be aware that we do not engage with or accept unsolicited assistance from recruitment agencies. All recruitment is managed internally by our HR team. We kindly ask that recruitment agencies refrain from contacting us regarding any job vacancies listed or any potential candidate submissions.

📌 Office Administrator (Gilles Plains)
🏢 Aquatic Leisure Technologies
📍 Gilles Plains