Neilson Financial Services Limited in Sydney seeks a Customer Care Agent to be the voice of the company for policyholders.
You will handle both inbound and outbound calls and email inquiries with a focus on accuracy and empathy.
The role requires delivering outstanding service in a quick-paced contact centre, updating policy details, and guiding customers through post-sales requests and changes to cover.
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📌 Customer Care Specialist Financial Services Sydney
🏢 Neilson Financial Services
📍 Sydney
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