Principal Advisor, Compliance & Assessments

Clerk Grade 9/10 ($133348.00 - $146945.00)

Temporary (full time) until September 2028

Location: Parramatta, hybrid (2-3 days in the office per week)

NSW Fair Trading, Consumer Affairs

Make a Difference for Consumers Across NSW

Are you an experienced regulatory professional with strong analytical skills and a passion for protecting consumers? We are looking for a Principal Advisor, Compliance & Assessments to lead the assessment of complex regulatory matters and help shape compliance and enforcement outcomes that support a fair, safe and confident marketplace for the people of NSW.

In this role, you will provide expert regulatory advice, oversee the assessment of potential legislative breaches, and support informed decision-making on compliance and enforcement action. You will work closely with internal and external stakeholders to identify emerging risks, influence regulatory responses, and contribute to strategic regulatory outcomes.

Qualifications and/or experience in law or a related discipline will be highly regarded.

What You'll Be Doing

- Lead and oversee assessments of alleged legislative breaches and determine appropriate regulatory responses.
- Provide expert advice and recommendations on complex compliance, enforcement and regulatory matters.
- Prepare high-quality briefs, reports, submissions and recommendations to support regulatory decision-making.
- Identify, assess and escalate emerging regulatory risks and issues.
- Ensure regulatory activities are delivered in accordance with legislation, policy and regulatory frameworks.
- Support strategic compliance priorities and contribute to continuous improvement initiatives.
- Coach, mentor and support team members to build capability and maintain high-quality regulatory practices.
- Build productive relationships with stakeholders and represent the organisation on complex regulatory matters.

About You To be successful in this role,



you will demonstrate:
- Experience working in a government agency with regulatory, oversight or law enforcement responsibilities.
- Experience in delivering sound determinations of possible breaches of legislation and recommendations for further investigation and enforcement action based on legislative obligations and intelligence data.
- Excellent analytical and problem-solving skills with the ability to assess complex information and make sound recommendations.
- Outstanding written and verbal communication skills, including the ability to prepare executive-level advice and reports.
- Strong stakeholder engagement and influencing skills.
- Proven ability to manage competing priorities and deliver outcomes in a fast-paced environment.
- Qualifications and/or experience in law, investigations, compliance, regulation or a related discipline will be highly regarded.

Why Join Us?
- Meaningful work that protects consumers and strengthens confidence in the NSW marketplace.
- Opportunity to work on complex, high-profile regulatory matters.
- Flexible and hybrid working options.
- Professional development and career growth opportunities.
- Team-oriented and supportive team environment

If you are a high-performing regulatory professional looking to apply your expertise to complex compliance and assessment matters that make a real difference to the NSW community, we'd love to hear from you.

Apply now and help deliver fair, informed and effective regulatory outcomes for the people of NSW.

Salary Grade 9/10,



with the base salary for this role starting at $133348.00 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Jessica Love via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Tuesday 13th October 2026 (11:59pm)

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

📌 Principal Advisor Compliance and Assessments (Parramatta)
🏢 NSW Department of Customer Service
📍 Parramatta