Job Description
Pepper Money is seeking an experienced Team Leader, Contact Centre to lead and develop a team of Customer Service Specialists, delivering exceptional customer outcomes while maintaining compliance.
The role includes rostered weekend work and a permanent, full time arrangement.
You will coach, monitor performance, drive continuous improvement, and collaborate with stakeholders across the business to achieve shared objectives.
Hybrid working model applies.
📌 Team Leader, Contact Centre Hybrid & Growth Focused Sydney
🏢 Pepper
📍 Sydney
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