VMA Promotional Products are looking for a Receptionist/Customer Service Consultant to help in the day-to-day operation of our business. You will be taking & making calls and talking to clients and helping them in their selection of products, talking to distributors and organising orders & shipments etc. While age is not key, your attitude is, so we are looking for a hard-working individual in this fast-paced workplace with a 'can do' attitude to grow with us.
This is a permanent part-time role (min. of 5-6 hrs per day) with a growing company.
Requirements - Demonstrate a willingness to call existing clients on a daily basis to secure new orders - Proactive and effectively manage client orders and follow-ups - Ensure all leads are entered into the CRM, effectively ensuring detailed notes are logged along with the phone calls - Set reminders and follow-ups as required - Schedule and track orders,
manage freight and delivery and keep the client fully informed - Provide Face to Face & Phone support in a courteous & professional manner - Provide effective and timely follow up of all client queries to ensure all customer needs are met &/or exceeded - Maintain professional internal and external relationships that meet company core values - Proactively establish and maintain effective working team relationships with all departments - You do not need a university degree - just common sense KEY :
- You must be 100% fluent in English & - LIVE IN AUSTRALIA ON THE GOLD COAST (or moving here soon).
- This is NOT A REMOTE JOB!
Benefits The Culture: We are a privately owned company with an in-ground culture to ‘Under Promise & Over Deliver’. We strive to excel in everything we do and this way we get our best referrals from our happy clients. You may also enjoy our team lunches & other activities as our staff are our biggest asset.
The Opportunity: This is an opportunity to work with a professional well-established company with a wide range of existing clients plus expand into larger contracts as we grow.