Company Description At Guzman y Gomez (GYG), we’re passionate about bringing authentic Mexican flavours to life and believe in the power of food to unite people.
We are seeking a driven and dynamic Retail Manager to join our team and lead the day-to-day operations of one of our vibrant restaurants. In this role, you will be responsible for maintaining operational excellence, fostering a high-performance team, and delivering exceptional customer experiences while upholding GYG’s commitment to quality and authenticity.
Key Responsibilities: · Manage day to day running of the restaurant, ensuring all operations run smoothly and efficiently. · Ensure that menu items are prepared and delivered in accordance with GYG’s food recipe and cooking guides. · Manage inventory and maintain stock at sufficient levels to ensure all products are available to customers at all time. · Hire, train, and motivate staff, fostering teamwork and alignment with workplace goals. · Arranging the ordering and purchasing of goods and ingredients according to budget. · Takes full ownership of the P&L; including management of Cost of Goods Sold (COGS), Cost of Labour (COL), operating expenses and cash management. · Ensure the correct use and maintenance of all equipment in accordance with GYG requirements and the manufacturer’s guidelines. · Complete accurate financial and system reporting and provide results and feedback to the Culinary & Operations Coach/Franchisee.
· Maintain restaurant security to protect people and assets including updating of security codes and key logs. · Effectively manage Local Area Marketing (LMA) initiatives to bring in new customers. · Comply with all workplace health and safety procedures and practices accordance with GYG requirements and policies.
- Opportunities exist at our Yatala and Pimpama locations. Why Join GYG?
- Flexible rosters and employment stability - talk to us about what work life balance means to you
- Opportunities for advancing your leadership abilities – level up to Area Management and beyond
- A comprehensive training program and support to set you up for success
- Heavily discounted GYG meal Qualifications Skills & Experience: · A minimum of Diploma qualification · At least two years of experience as a store manager in a retail setting · Robust financial and commercial acumen with a proven ability to identify and act on sales opportunities and P&L; management strategies · Previous success in meeting and exceeding KPI’s in a managerial role · Proven track record of delivering outstanding customer service and enhancing the overall guest experience · Exceptional interpersonal and communication skills Additional Information Benefits:
- Employee discount
- Free drinks
- Free food
- Salary packaging
- Travel reimbursement Schedule:
- Rotating roster
- Shift work
- Weekend availability Education:
- Diploma (Preferred) Experience:
- Hospitality: 2 years (Required) Licence/Certification:
- Driver Licence (Required) Work Authorisation:
- Australia (Required) Work Location: In person