We’re seeking a Senior Account Manager to join our growing team in Sydney!

This role is for a 9 month contract to assist with Parental Leave cover.

Only candidates with rights to work and live in Australia will be considered for the role.

About Us

We’re Sparro by Brainlabs & Jack Nimble — an agency pair of 120 digital marketers, data scientists, producers and creatives.

Through 12 years of success and growth, we are Australia’s largest indie digital agency and as of 2024 have embarked on our next big step - through acquisition by Global indie digital agency, Brainlabs.

Jack Nimble is a creative agency–production company hybrid that specialises in social-first content.

Our vision is to: create the best social content in the world.

We work with brands like Samsung, Spotify, AMP, Destination NSW, Gumtree, Liquorland, NRMA and ASICS helping them show up in culture, not just in feeds.

In 2021, Jack Nimble joined Sparro, Australia’s largest independent digital marketing agency. Together, we combine creative thinking with deep performance expertise, giving our ideas the power to travel further and perform harder.

It is an exciting time to join our team. If you are looking to do the best work of your career, on a global scale, check out our positions at Sparro by Brainlabs.

Position Description The Senior Account Manager is responsible for developing and nurturing long-term relationships with key clients and managing campaigns from start to finish. You’ll work closely with Jack Nimble and Sparro’s internal teams to identify new workstreams and oversee the production of best-in-class digital campaigns that drive impact for our clients.

Objectives of role

- Build strong, long-term client relationships
- Deliver high-quality work on brief, on time and on budget
- Identify opportunities to grow client relationships and revenue




- Connect clients with the broader Jack Nimble x Sparro offering where possible

Responsibilities

- Be the main day-to-day client contact, managing communications, updates and issues
- Build strong relationships with clients and internal teams
- Understand client business problems and translate briefs into clear internal briefs
- Manage projects, workflow, timelines and budgets
- Prepare estimates, SOWs and invoices with oversight
- Run internal and external WIPs
- Collaborate with Account Directors / wider team to identify cross-business opportunities
- Stay across social, trends and culture, bringing relevant opportunities to clients and teams

Skills

- Strong client and stakeholder management
- Strategic and commercially minded
- Robust communicator who can manage up and down
- Highly organised with strong attention to detail
- Confident problem-solver who can work independently
- Empathetic, collaborative and open to feedback
- Able to delegate and give clear, constructive feedback

The benefits of working at Sparro by Brainlabs & Jack Nimble

Supporting Families

Our comprehensive family plan leads the way in creating a shared, flexible and supported avenue for our people to raise their children. This plan includes multiple weeks of paid leave for all carers, flexible hours, adjustable ‘Ease-In’ and return to work plans.

Revenue Share

We grow together. In learning, experience and ideas. It’s the basis of our culture and the key to our success. We want to share that success. Each member of our team is eligible for a quarterly revenue share when Sparro meets or exceeds our revenue forecast for the quarter.

Workplace Flexibility

Everyone has personal preferences and commitments, we are dedicated to fostering flexibility in employment and working arrangements to achieve the optimum balance between work and life responsibilities for all employees.

And many more benefits!

We look forward to receiving your application!

📌 Senior Account Manager (Sydney)
🏢 Jack Nimble
📍 Sydney