We are looking for a Senior Consulting Partner - Appian & Process Automation (Financial Services) who can lead and grow the strategic Appian and Process Automation portfolio for a designated Financial Services client. Serve as the trusted advisor to client executives, drive business growth, identify transformation opportunities, and ensure successful delivery of Appian-led solutions that create measurable business value. In addition, proactively originate and convert new process automation, workflow, AI, and digital transformation opportunities across the region.

Versatile working arrangements (hybrid, reviewed case-by-case basis). Feel free to contact your recruiter to learn more about how this works in practice.

Essential Responsibilities:

Client Relationship & Strategic Advisory

- Build and sustain trusted relationships with senior business and technology stakeholders.

- Act as the executive advisor for Appian, workflow automation, AI-driven process transformation, and operational excellence initiatives.

- Lead client discussions on business priorities, transformation roadmaps, operating model improvements, and investment strategies.

- Position Infosys as a strategic partner for enterprise automation and process modernization.

Account Growth & Revenue Ownership

- Own revenue growth, profitability, and expansion of the Appian services portfolio within the designated client account.

- Develop and execute account growth plans aligned to client priorities and Infosys strategic objectives.

- Identify white-space opportunities and convert them into consulting, implementation, support, and managed services engagements.

- Establish multi-year transformation programs that drive recurring revenue and strengthen client partnerships.

Opportunity Identification & Sales Leadership

- Create and maintain a qualified pipeline of Appian, BPM, Workflow Automation, Case Management,



Intelligent Automation, and AI-led transformation opportunities.

- Lead opportunity shaping, executive workshops, value discovery sessions, and business case development.

- Drive proposal strategy, solution positioning, commercial negotiations, and deal closure activities.

- Collaborate with regional sales, consulting, alliance, and industry teams to expand market presence.

Consulting & Transformation Leadership

- Lead discovery assessments, process diagnostics, maturity assessments, and value-stream analyses to identify transformation opportunities.

- Translate client challenges into business-led solution strategies and transformation roadmaps.

- Guide solution evaluation and recommend optimal approaches leveraging Appian, AI, automation, and ecosystem platforms.

- Bring industry benchmarks, best practices, and thought leadership to client engagements.

Delivery Governance & Executive Oversight

- Provide executive oversight for Appian programs, ensuring delivery excellence, governance, risk management, and customer satisfaction.

- Review solution architecture, operating models, and implementation plans to ensure alignment with business outcomes.

- Lead steering committees, executive reviews, and governance forums with client leadership.

- Drive continuous improvement and value realization across active engagements.

Alliances, Innovation & Thought Leadership

- Strengthen strategic relationships with Appian and relevant ecosystem partners.





- Champion adoption of emerging technologies including Agentic AI, Intelligent Document Processing, Workflow Automation, Process Mining, and Hyperautomation.

- Develop Points of View (POVs), industry assets, accelerators, and go-to-market offerings.

- Represent Infosys at executive forums, client events, and industry conferences.

Talent & Capability Development

- Mentor consulting leaders, architects, and account teams.

- Build consulting, advisory, and solutioning capabilities aligned to market demand.

- Foster a culture of innovation, collaboration, and client-centric problem solving.

Success Measures

- Appian portfolio growth and revenue expansion.

- Pipeline creation and deal conversion rate.

- Client executive relationship strength and stakeholder satisfaction.

- New transformation programs originated and won.

- Growth of regional automation and process transformation opportunities.

Preferred Experience & Qualification:

- 15+ years of overall technology experience

- 5+ years in Appian Architecture or CTO Advisory roles

- BS degree in Mechanical Engineering, Engineering Technology, or a special combination of education and experience with demonstrated accomplishments.

- Able to communicate in English.

- Strong Financial Services domain expertise across Banking, Wealth, Payments, Lending, Risk, Operations, or Customer Service.

- Deep understanding of Appian, BPM, Workflow Automation, Case Management, and Intelligent Automation platforms.

- Proven track record of growing strategic client accounts and leading multi-million-dollar transformation programs.

- Demonstrated success in executive stakeholder management, consulting-led sales, and large-deal pursuits.

- Experience collaborating with technology partners and managing complex enterprise transformations.

📌 Senior Appian Architect (Sydney)
🏢 Infosys APAC
📍 Sydney