30 Sep
|
Retail For The People
|
Palm Beach
30 Sep
Retail For The People
Palm Beach
SENIOR CLIENT ADVISOR PALM BEACH FLAGSHIP | ROYAL POINCIANA PLAZA Join a luxury women’s fashion house with a devoted global following, celebrated for its sophisticated, contemporary collections and conversation-worthy design. As the brand steps into the sunny Floridian retail landscape, we are seeking best-in-class Senior Client Advisors to help bring our Palm Beach flagship to life for a long-term pop-up at Royal Poinciana Plaza. This is a rare opportunity to help shape a brand’s presence in one of the most influential luxury retail destinations in the country—serving a discerning, style-savvy, and relationship-driven clientele.
Our ideal candidates are polished, charismatic, and deeply client-focused—natural hosts who combine impeccable style instincts with intuition, warmth, and a passion for elevated retail experiences. This isn’t just a sales role. It’s a ground-floor opportunity to build lasting client relationships, deliver exceptional service, and become a trusted style partner to a sophisticated, global customer.
The Role
As a Senior Client Advisor, you will be one of the key faces of the Palm Beach flagship—responsible for delivering a highly personalized, high-touch client experience while driving strong individual and store sales performance. You will bring the brand to life through thoughtful styling, intentional service, and a deep understanding of product, fit, and client needs. This role is ideal for a confident, entrepreneurial luxury retail professional who thrives in relationship-driven environments and takes pride in building a loyal client book.
Profile of the Ideal Candidate - A passionate luxury retail professional with a strong appreciation for fashion, styling, and world-class service - Naturally warm, engaging, and poised, with the ability to build genuine rapport and long-term client relationships - Commercially minded and results-driven,
with a consistent record of meeting or exceeding individual sales goals - Detail-oriented and highly organized, with a strong eye for maintaining an elevated, visually cohesive selling environment - Energized by fast-paced, high-touch retail and comfortable taking ownership on the sales floor Key Requirements - 1–2+ years of luxury or premium retail experience, preferably in women’s ready-to-wear or multi-brand boutiques (required) - Proven ability to drive sales through clienteling, styling, and personalized service - Strong understanding of client experience standards and foundational retail operations (POS, inventory, cash handling) - Familiarity with Shopify POS, RFID systems, and Microsoft Office is a plus; comfort learning new systems is essential - Flexibility to work weekends, evenings, and key trading periods/holidays - A highly motivated seller who actively builds and maintains a client book through relationship-building with walk-ins and private appointments, treating personal sales performance as a core driver of both individual and store success What You’ll Own Client Experience & Clienteling - Deliver a refined, intentional, and elevated experience for every client, from first greeting through checkout - Act as a trusted advisor—listening carefully, offering thoughtful guidance, and curating looks aligned with each client’s lifestyle and wardrobe - Build loyalty and repeat business through follow-up, outreach, and personalized clienteling Sales Performance - Consistently achieve and exceed individual sales, conversion, UPT, and AUR targets - Proactively identify selling opportunities,
including cross-selling and up-selling - Contribute meaningfully to daily, weekly, and monthly store sales goals Visual Merchandising & Brand Presentation - Maintain exceptional standards of product presentation, sizing, and replenishment on the sales floor - Ensure the store environment reflects the brand’s refined aesthetic at all times - Share client insights and selling feedback to support merchandising and buying decisions Operations & Team Support - Support daily operations including stock receiving, transfers, inventory counts, and fitting room flow - Adhere to all policies and procedures related to loss prevention, cash handling, and transaction accuracy - Collaborate closely with store leadership and teammates to create a cohesive, high-performing environment - This role includes keyholder responsibilities, such as opening and closing procedures and floor leadership, as needed Success Metrics - Achievement of individual sales, conversion, UPT, and AUR goals - High levels of client satisfaction, loyalty, and repeat visits - Solid contribution to overall store performance - Consistent adherence to brand standards across service, presentation, and operations Why You’ll Love Working Here Senior Client Advisors enjoy elevated perks designed to support success and creativity, including:
- Competitive hourly compensation plus performance-based commission - Generous monthly wardrobe allowance - Employee discount Ready to Join Us? We’d love to meet you. Please submit your resume for consideration. Applications are reviewed on a rolling basis; only shortlisted candidates will be contacted due to anticipated volume. This brand believes the strongest teams are diverse teams. Applicants from all backgrounds are encouraged to apply—especially those who share a passion for intentional fashion, elevated retail, and exceptional client experience.
Start Date: January 2026
📌 Senior Client Advisor - Palm Beach Luxury Flagship
🏢 Retail For The People
📍 Palm Beach