Northern Ireland's Leading Health & Social Care Organisation
Job Title
Care Quality Lead
Location
Coleraine
Contract Type
Permanent
Job Type
Full time
Working Hours
39 hrs per week
Annual Leave
5.6 weeks Pro Rata
Hourly Rate
£15.13 per hour + 30p per mile mileage
Joining Bonus
£500, paid after 6 months in your role
Benefits
- £500 Joining Bonus – paid after 6 months in your role
- Excellent pay rate: £15.13 per hour + 30p per mile mileage
- Generous weekday and weekend On-Call Rate
- Enhanced Bank Holiday Rate: up to £30.26 per hour
- Permanent Contract (no zero-hours)
- Eligible to apply for a Blue Light Discount Card
- Free tunic supplied
- Company Pension
- Access to our Employee Mental Health Support Line
- Paid and ongoing comprehensive training
- Further education opportunities
- A mobile phone will be provided for work purposes
- Career progression opportunities
- Support from Management
- Working with one of the largest and most successful Domiciliary Care companies in Northern Ireland
The Role
We are seeking a compassionate individual with a strong drive and passion for ensuring the well-being of vulnerable individuals in the comfort of their own homes. The ideal candidate is proactive, prioritises tasks, works independently and solves problems. Exceptional communication skills, both verbal and written, and proficiency in electronic communication are crucial. A positive, friendly, and professional demeanour is essential, coupled with flexibility regarding working hours. The successful candidate will self-manage time and workload efficiently, maintain confidentiality,
promote and instil company values within the team, lead by example, and uphold high standards of care.
Main Duties Of This Role
- Ensuring a high standard of service delivery, meeting all statutory requirements.
- Reporting any client care issues in relation to health and safety and assist with resolution.
- Providing care to clients when required.
- Training and development of staff, supporting new employees through their probationary period, and fostering career growth within the Company.
- Liaising with clients and families and attending client reviews as required.
- Monitoring the required standard of care being delivered in the community.
- Participating in rotational on-call duty during office closures (including bank holidays).
- Completion of records to the required standard.
- Providing office cover when required.
- Attending weekly update meetings with the Co-Ordinator to ensure effective communication.
- Comply with company policies and procedures and legislative guidelines.
- Maintain NISCC registration.
Essential Criteria
- Minimum of 1 year of domiciliary care experience.
- Enhanced Access NI clearance.
- Full driver's licence and access to a car & car insurance in connection with business.
- Mobile phone.
- NISCC registered.
- Availability between the hours of business (7am – 11pm approx.).