OPPORTUNITY ALERT: Join a rapidly expanding global System Integrator. This sought-after Org is booming, delivering innovative programs across multiple industry sectors. Take ownership of SharePoint Administration in a large scale customer environment. Remote Working with option to attend Melbourne CBD office if you prefer. We have a (6-Month Contract - EXT) SharePoint Administration Lead role available.

In this role you will Lead the support process for a mining customer SharePoint environment and Microsoft 365 collaboration services.

You will provide day-to-day leadership for a team of contract resources, owning service quality and ticket resolution, and driving long-term solutions for recurring platform issues such as site storage constraints, permissions, governance, performance, and user experience challenges

You will Troubleshoot complex SharePoint issues and drive root cause analysis to identify sustainable, long-term solutions rather than one-time fixes.

You will Develop and implement practical solutions for recurring storage space issues across SharePoint sites, including cleanup, retention, archiving, ownership and governance recommendations.

You will Partner with site owners, business stakeholders, Microsoft 365 platform teams and security teams to ensure SharePoint sites are supportable, secure and aligned to company standards.

Key Responsibilities:

- Own the SharePoint support operating model, including service queues, escalation paths, support handoffs, documentation and performance tracking.
- Provide leadership and direction to contractor resources, ensuring work is prioritised, delivered on time and aligned to expectations.
- Manage high-priority incidents, service restoration activities, post-incident reviews and follow-up actions for SharePoint-related issues.
- Identify recurring issues, perform root cause analysis and drive permanent corrective actions across SharePoint administration, storage,



permissions and site lifecycle management.
- Establish practical controls and reporting to manage site storage growth, orphaned content, inactive sites and ownership gaps.
- Ensure support practices align with ITIL-based service management, change management, cybersecurity, records retention and Microsoft 365 governance expectations.
- Communicate service health, risks, trends and recommended improvements to leadership and key stakeholders.
- Drive continual improvement through standardisation, automation, documentation, governance and stakeholder feedback.

Essential Skills & Experience Required:

- Extensive SharePoint Online Administration Experience
- 8 years experience supporting SharePoint Online, Microsoft 365 collaboration tools or related enterprise platforms.
- Experience leading support teams, contractors or managed service resources.
- Hands-on experience with SharePoint administration, permissions, site lifecycle management, content management and storage management.
- Proven ability to troubleshoot complex production issues and implement long-term corrective actions.
- Solid communication, stakeholder management, documentation and service reporting skills.
- Knowledge of ITIL-based service management practices, including incident, problem, change and knowledge management.

Desirable requirements:

- Microsoft 365, SharePoint Administrator or related Microsoft certification.
- Experience with Power Platform, Teams, OneDrive, Purview, retention policies or Microsoft 365 governance.
- Mining industry experience or experience supporting global, distributed site-based workforces.

This is a great opportunity - To apply, please submit your CV via the portal by clicking the APPLY NOW button below. You can also contact Charlie directly at: *@nbridge.com.au

Charlie Molino

0450 253 ***

Northbridge IT Recruitment For this and other opportunities please visit:

www.northbridgerecruitment.com/content/OpenVacancies

📌 SharePoint Administration Lead - 6M CONTRACT (Melbourne)
🏢 Northbridge Recruitment
📍 Melbourne