Our client is an established Australian security services provider delivering security solutions across a diverse commercial client portfolio. Due to continued growth, they are looking for an experienced Security Operations Manager to oversee their Mobile Patrols division.
About the Role
This is a hands‑on management position responsible for the performance and delivery of Mobile Patrol operations across Melbourne . You will oversee patrol officers, rostering, fleet and service delivery while managing key client relationships and driving operational efficiency.
- $110k - $130k + Super (negotiable on experience)
- Fully maintained company vehicle
- Senior operational management position
- Manage an established Mobile Patrols operation
- Autonomous role with genuine responsibility
- Established and growing security business
Duties
- Lead patrol officers, rostering and deployment
- Oversee fleet, alarm response and service delivery
- Manage client relationships and escalations
- Monitor KPIs, labour utilisation and operational performance
- Maintain compliance and service standards
Skills & Experience
- Commercial security operations experience
- Experience with TrackTik or similar patrol management systems
- Strong rostering and workforce management experience
- Solid client and team management skills
- Commercially minded with a focus on operational performance