Training Coordinator

Lifeline Harbour to Hawkesbury Sydney Ltd

As one of Australia’s largest and most trusted Lifeline centres, Lifeline Harbour to Hawkesbury Sydney answers more than 11% of the nation’s calls and 18% of the nation's interactions through our text and chat service. Closer to home, we deliver counselling, group programs, training, and community support across Sydney’s north, providing more than 16,000 hours of clinical care, education, and community services each year.

We exist to support those in need, build resilient, suicide-safe communities, and increase positive mental health and wellbeing.

The Training Coordinator sits at the centre of our education function, helping create a professional, responsive and well-organised experience for clients, participants and trainers. Working closely with the Education and Training Lead, you will coordinate the administration, communication, resources and logistics that support successful training across community and corporate settings.

This role is ideal for someone who enjoys taking initiative, anticipating what is needed and keeping many moving parts on track. You will also be encouraged to contribute practical ideas that improve training materials, participant resources, systems and forward planning.

What you will do

- Coordinate training calendars, bookings, registrations and participant communications.

- Liaise with trainers, clients and internal teams to keep sessions appropriately staffed, resourced and on schedule.

- Organise venues, catering, accessibility, equipment, online delivery and session materials.

- Prepare clear, professionally formatted PowerPoint presentations from approved draft content using LLH2HS branding and templates.

- Work with Marketing and Communications to provide accurate program information and support training promotion.

- Maintain accurate records, collate SurveyMonkey feedback and assist with reporting and audit requirements.





- Liaise with Accounts to support accurate client invoicing and coordinate approved trainer invoices for payment.

- Identify issues early, recommend workable solutions and contribute to continuous improvement and forward planning.

What you will bring

- Experience in administration, training coordination, event coordination or a comparable role.

- Strong organisational skills, excellent attention to detail and the ability to manage competing priorities within part-time hours.

- Clear, professional and responsive written and verbal communication.

- A proactive, solutions-focused approach and the confidence to contribute ideas and improve how work is planned and delivered.

- Good working knowledge of Microsoft Word and Excel, together with robust PowerPoint skills.

- Confidence using Microsoft 365, videoconferencing platforms, SurveyMonkey and online booking or registration systems.

- Sound judgement, discretion and the ability to manage routine issues while escalating more complex matters appropriately.

- Experience in the not-for-profit, mental health, community services, training or crisis-support sector is desirable.

This role will suit someone who

Takes pride in creating order, follows through on commitments and notices what needs to happen next. You will enjoy working collaboratively while also being comfortable managing your own priorities, using initiative and taking ownership of agreed actions.

Why join LLH2HS

- Contribute to education programs that support safer, more connected organisations and communities.

- Work across a diverse mix of community, not-for-profit and corporate training programs.

- Bring your ideas to a role that values quality, consistency and practical improvement.

- Be part of a purpose-led organisation and a collaborative education team.

How to apply

Please submit your resume and a brief cover letter outlining your relevant experience and why this part-time role interests you.

For any questions regarding the role, please reach out to *****@lifelineh2h.org.au using the subject line: Training Coordinator enquiry via EthicalJobs.

📌 Training Coordinator (Gordon)
🏢 Lifeline Harbour to Hawkesbury Sydney
📍 Gordon