Position Overview We are seeking a dedicated Travel Customer Service Representative to assist clients before, during, and after their trips. This role is focused on delivering exceptional service, managing travel-related requests, and ensuring every traveler enjoys a smooth and worry-free experience.

Key Responsibilities - Communicate with clients via email, phone, and messaging platforms to provide support - Handle booking modifications, itinerary adjustments, cancellations, and special travel arrangements - Provide accurate information about destinations, travel requirements,



and company procedures - Proactively follow up with clients to confirm travel details and resolve concerns - Address and resolve issues promptly while maintaining a professional and positive attitude Ideal Candidate - Excellent communication skills with a customer-focused approach - Previous experience in customer service (travel or hospitality preferred) - Organized, dependable, and able to manage multiple tasks efficiently - Comfortable using digital systems and learning new tools - Passionate about travel and committed to client satisfaction Benefits - Fully remote position with flexible hours - Comprehensive training and continuous support - Opportunities for professional growth - Access to travel perks and industry discounts - Supportive and collaborative team setting

📌 Travel Customer Service Representative (Melbourne)
🏢 Live the Dash Travel
📍 Melbourne