Allcar Towing Group is seeking a reliable, organised and confident Weekend Dispatchers to join our growing operations team. This position will initially be offered on a casual basis, with a view to transitioning to permanent part-time employment for the right person. You will work Saturday and Sunday shifts, with additional weekday shifts available. Day Shift runs 6:00am – 2:00pm and Afternoon Shift runs 2:00pm – 10:00pm.
Key responsibilities
- Receive and coordinate towing and roadside assistance bookings
- Allocate jobs efficiently to drivers
- Monitor driver locations, availability and job progress
- Communicate professionally with customers, insurance companies and other clients
- Provide accurate updates and maintain detailed job records
- Respond calmly and effectively to urgent or time-sensitive situations
- Support drivers throughout their shifts
- Ensure jobs are coordinated efficiently from booking through to completion
About you
- Strong communication and customer service skills
- Excellent organisation and the ability to multitask
- Confidence working in a busy, fast-paced environment
- Valuable computer and data-entry skills
- Reliable, punctual and able to work independently
- Ability to remain calm and professional under pressure
- Knowledge of Melbourne and Victorian roads is highly regarded
- Previous experience in dispatch, transport, logistics or towing is preferred, but not essential
About us
Allcar Towing Group is one of Victoria's largest towing and recovery operators, with a growing fleet and depot network providing services across the state 24 hours a day, 7 days a week.
📌 Weekend Dispatchers (Dandenong)
🏢 Allcar Towing Group
📍 Dandenong
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