- Lead data, reporting and reform work that improves services for victims.
- Guide three senior project officers and set clear priorities.
- Use data to help teams respond to service needs.
- Help shape services that better support victims of crime.
- Fixed term, full-time role earning $142,790 - $166,938 per year, plus super.

About us

Victims, Redress and System Reform (VRSR) is responsible for the delivery and reform of services to victims of crime, and direct service provision through programs for victims of crime, ensuring they receive individualised, timely and effective support to manage the effects of violent crime.

VRSR also oversees a number of Victoria's Redress Schemes which acknowledge the impacts of past policies and actions on the lives of people in different settings.

What you will do

As Principal Project Officer – Operational Performance, you will lead data, reporting and reform work. You will guide a team of three senior project officers and set clear priorities.

You will:

- lead technical work on performance reporting, reviews and major reforms
- analyse service data to identify important risks, trends and changing needs
- prepare clear advice, reports and briefings on complex performance issues
- manage data systems and improve timely collection, quality and reporting
- support services with accurate data, reviews and service demand forecasts.

About you

No mandatory qualification is listed for this role. A relevant tertiary qualification is desirable.

You should also have:

- strong experience in performance reporting, data collection and statistical analysis
- experience with RESOLVE, Power BI, Salesforce or similar systems
- clear writing and speaking skills,



with the ability to explain complex technical ideas simply
- a flexible and team-oriented approach, with strong problem-solving and people leadership skills.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Casey Burchell at [email protected].

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

Child safety statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

📌 Principal Project Officer (Melbourne)
🏢 Department Of Justice And Community Safety
📍 Melbourne