Business Analysis & Delivery Skills (Core)

- Robust BA project experience of delivering regulatory or policy-driven change

- Strong experience on Target Operating Models (TOMs), i.e. designing processes

Advanced capability in process mapping (L2–L4), including current state and future state
Strong requirements documentation skills, including:

- Business requirements

- Functional requirements

- Non-functional and control requirements

Ability to trace regulatory obligations through to operational and system impacts;
Strong ability to interpret legislation, rules, and industry codes and identify implications
Confident in challenging gaps, inconsistencies, or illogical solutions
Able to connect dots across customer experience, risk, operations, and technology
High attention to detail without losing sight of broader strategic intent

Domain Knowledge Required

- Fraud and scam domain knowledge (strongly preferred)

- Experience working with:

- Financial crime

- Consumer protection obligations

- Risk and compliance frameworks

Exposure to SPF obligations, industry rules, or codes (highly desirable)
Background in financial services or banking environments

📌 Business Analyst (Sydney)
🏢 XPT Software Australia Pty
📍 Sydney