Healthcare Plus Medical Centre is a family owned medical centre seeking a dedicated Medical Receptionist/Administrative Assistant to join our team in Carindale, QLD. This is a part‑time position that plays a vital role in ensuring our medical centre operates smoothly and our patients receive exceptional service from their first point of contact. You will be the welcoming face of our practice, responsible for managing the front desk, patient interactions, and essential administrative functions that keep our healthcare facility running efficiently. This position is integral to our commitment to providing outstanding patient centred care and maintaining a well‑organised medical environment.

Key responsibilities

- Greeting patients in a warm and skilled manner upon arrival and managing their check‑in process
- Scheduling and confirming patient appointments using medical practice management software (Best Practice Software)
- Conduct effective call screening, directing and message taking of enquiries to appropriate staff members
- Patient management - collecting patient information and maintaining accurate, confidential medical records
- Practice and provider support
- Processing patient payments and managing billing enquiries
- Managing incoming and outgoing emails and correspondence
- Managing office supplies and amenities
- Performing general administrative duties including filing, data entry, and document management
- Maintain general cleanliness of common area

About you

- Prior experience working as a medical receptionist or in a healthcare administration role is preferable but not a requirement for the right person




- Strong communication and interpersonal skills with the ability to interact professionally with patients, providers, and staff
- Proficiency in Microsoft Office and experience with medical practice management software (Best Practice Software)
- Excellent organisational skills and the ability to manage multiple tasks efficiently
- High level of discretion and ability to handle confidential patient information with integrity
- Customer service focus with a genuine commitment to patient care
- Reliability and punctuality in a part‑time working arrangement
- Preferred: Certification or qualification in medical administration or healthcare
- Flexible part‑time hours that can be arranged around your lifestyle
- A supportive, collegial team environment within a professional healthcare setting
- Ongoing training and professional development opportunities in medical administration
- A workplace culture that values respect, collaboration, and patient‑centred care

About us

Healthcare Plus Medical Centre is a leading primary healthcare provider dedicated to delivering comprehensive, quality medical services to the Carindale community. Our mission is to provide accessible, compassionate healthcare that improves the wellbeing of our patients. We pride ourselves on creating a supportive workplace where our staff are valued and empowered to deliver excellence in patient care. With a team of experienced medical professionals and dedicated administrative staff, we are committed to maintaining the highest standards of professionalism, confidentiality, and patient service.

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📌 Medical Receptionist (Brisbane City)
🏢 Healthcare Plus Medical Centre
📍 Brisbane City