30 Sep
|
Singtel
|
Sydney
Optus Enterprise Managed Services is seeking 3 Senior Contact Centre Specialists to deliver technical support for enterprise Contact Centre environments in Sydney. You will manage incidents, drive resolution, and align with SLAs while collaborating with customers, vendors and internal teams on changes and service improvements.
The role requires 7+ years in contact centre support with hands-on experience across CXone, Omilia, and AWS, plus solid advisory and documentation skills.
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📌 Senior Enterprise Contact Centre Specialist (Sydney)
🏢 Singtel
📍 Sydney