As Manager, Freeman House, you will provide strategic and operational leadership across the service, leading a multidisciplinary team and ensuring the delivery of evidence-based, recovery-oriented programs that support positive outcomes for the people we serve.

Reporting to the Regional Manager, Health Services, you will be responsible for the overall leadership, performance and day-to-day operations of Freeman House. You will play a key role in driving service excellence, strengthening clinical governance and continuous improvement, developing robust community partnerships and ensuring the service meets relevant quality, accreditation and regulatory requirements.

Your Responsibility

- Providing strategic and operational leadership for Freeman House
- Leading, supporting and developing a multidisciplinary team
- Ensuring the delivery of high-quality, evidence-based, person-centred and recovery-oriented care
- Overseeing residential AOD rehabilitation, therapeutic and group programs, health programs and inclusion activities
- Supporting effective intake, assessment, care planning, risk management and monitoring of client outcomes
- Implementing the Society's AOD Model of Care and Client-centred Service Delivery Model
- Driving clinical governance, continuous quality improvement and accreditation compliance
- Building strong partnerships across health, mental health, housing, legal, employment,



training and community services
- Overseeing service data collection, reporting and outcome measurement
- Managing site operations, including rosters, staffing, facilities, food services, safety and maintenance
- Leading workforce planning, recruitment, onboarding and staff development
- Managing budgets and resources within delegated authority

Requirements

- A minimum of five years' demonstrated experience in an equivalent health, AOD or community services leadership role, or a relevant tertiary qualification in Social Work, Social Science, Community Welfare, Nursing, Allied Health or a related discipline
- Demonstrated experience in operational management and people leadership
- A proven ability to lead, motivate and develop effective multidisciplinary teams
- Knowledge and experience in AOD treatment, mental health, assessment and evidence-based interventions
- Experience overseeing intake, referral, case management and care planning for people with complex and high-level needs
- A strong understanding of clinical governance, continuous quality improvement, accreditation and risk management
- Excellent communication, interpersonal, analytical, negotiation and conflict resolution skills
- Sound knowledge of WHS obligations
- Experience using data collection, reporting and health information systems

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📌 Manager - Freeman House (Armidale)
🏢 Nada
📍 Armidale