Carma is seeking a Senior Customer Service Representative to join our Sydney team within the Customer Experience department. You’ll be the first line of contact for post-delivery questions, returns and warranty queries, working with internal teams to move cases toward a fair resolution.
You’ll build trust with customers through explicit updates, honest explanations and proactive issue handling, while coordinating with colleagues across Carma to improve outcomes and the overall service experience.
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📌 Senior Post-Delivery Support Specialist (Sydney)
🏢 Carma
📍 Sydney