Noble Toyota is part of the 4K Automotive Group, a trusted and family-operated business delivering outstanding customer service across Canterbury-Bankstown region. We pride ourselves on delivering exceptional customer experiences and high-quality vehicles.

We're looking for an enthusiastic and customer-focused Service Advisor to join our high-performing team in our Toyota Service team in Chullora. This is an exciting opportunity for someone looking to kick-start their automotive career!

About the Role

- Act as the first point of contact for service customers, delivering a welcoming and skilled experience.
- Accurately assess and document customer concerns and vehicle issues.
- Recommend appropriate services and repairs, providing clear and transparent explanations.
- Prepare detailed repair orders and maintain accurate records in the dealership management system.
- Liaise with workshop technicians to coordinate and prioritise repair work.
- Provide timely and proactive updates to customers throughout the service process.
- Handle customer inquiries, feedback, and complaints with professionalism and empathy.
- Promote dealership maintenance plans, warranty services, and aftercare options.




- Maintain compliance with manufacturer service processes and warranty procedures.
- Support service department operations in achieving daily productivity and efficiency targets.

Hours: 7:30am to 5pm Monday to Friday.

Who Are You?

- Strong verbal and written communication skills
- Excellent interpersonal skills and emotional intelligence
- Ability to manage multiple priorities in a fast-paced environment
- Basic automotive knowledge; willingness to learn essential
- Commitment to teamwork, customer satisfaction, and continuous improvement
- Valid NSW Driver's Licence

Why Join us?

4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include:

- Reward and recognition programs - celebrating milestones, service awards, and birthdays.
- Staff referral bonuses and team perks
- Ongoing career development through internal training and manufacturer-accredited programs
- Employee Assistance Program (EAP)

We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.

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📌 Trainee Service Advisor (Sydney)
🏢 Noble Automotive
📍 Sydney